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As a D365 CE Functional Consultant at Codec, you will serve as a key advisor to our clients, bridging the gap between their business needs and the capabilities of Dynamics 365. You will work closely with clients to understand their processes, design efficient solutions, and ensure successful implementation and adoption.
Job Responsibility:
Collaborate with clients to gather and document business requirements, ensuring a deep understanding of their needs
Conduct business process assessments and provide recommendations for process improvements
Design, configure, and customize Dynamics 365 CE applications to align with client requirements
Attend workshops and training sessions to educate clients and end-users on Dynamics 365 functionality
Provide guidance on best practices for utilizing Dynamics 365 to optimize business processes
Collaborate with technical teams for system integrations and data migrations
Perform system testing, quality assurance, and issue resolution
Assist in the preparation of project documentation and reports
Stay up to date with the latest Dynamics 365 updates, features, and industry trends
Contribute to pre-sales activities, including scoping, proposal development, and client presentations
Requirements:
Bachelor's degree in [relevant field] or equivalent work experience
Certified in Dynamics 365 or related Microsoft certifications preferred
5-7+ years of experience in functional consulting for Dynamics 365
Strong knowledge of Dynamics 365 applications, including, Sales, Customer Service, and other relevant modules
Proven experience in gathering and translating business requirements into functional solutions
Excellent communication, written communication, and interpersonal skills
Analytical mindset with problem-solving abilities
Ability to work independently and collaboratively in a team
Strong project management and organisational skills
Exposure to Agile Methodologies
Experience in creating High-Level Design docs, Solution Design docs, Fit Gap Analysis