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Heidi is building an AI Care Partner that works alongside clinicians to make continuous and deeply human care possible. The team is building tools that help clinicians stay focused on their patients. Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries, with more than two million patient visits each week powered by Heidi worldwide.
Job Responsibility:
Build systems that live inside clinical workflows: You'll shape how Heidi integrates with the EHRs that run American healthcare. The goal isn't connectivity—it's making Heidi feel like a native capability, not a plugin
Turn clinical complexity into simple experiences: US healthcare has layers of billing rules, compliance requirements, and payer constraints. You'll build systems that absorb that complexity so clinicians never see it
Build for trust and quality: Write clean, testable code with strong interfaces, thoughtful error handling, and observability. These workflows are depended on by clinicians, operators, and downstream systems
Own outcomes, not just code: You'll care about whether the things you build actually help clinicians and improve practice revenue—not just whether they technically work
Ship agentic workflow functionality: Build systems where AI assists with extraction, reconciliation, and drafting across workflows, with human review, auditability, and clear controls
Operate in close collaboration: Work day-to-day in a highly collaborative environment, including frequent pairing and shared ownership of design and implementation
Grow with the domain: Learn how healthcare organizations operate in practice, especially the requirements and constraints that come with serving US customers, and translate that into product improvements
Requirements:
5+ years of software engineering experience, with a track record of shipping complex systems that real users depend on
Strong full-stack fundamentals and experience contributing to user-facing products end-to-end
Sound engineering judgment: You make sensible trade-offs, keep scope clear, and improve quality through testing, readable code, and thoughtful design
Ownership and follow-through: You take responsibility for what you commit to, communicate clearly when something changes, and unblock yourself or escalate early
Collaborative working style: You work well with others, enjoy building in a tight feedback loop, and are comfortable pairing and sharing work in progress
Comfort with ambiguity: You can engage with messy problems, ask good questions, and drive toward a practical, shippable solution
Fluency with AI coding tools: You use modern AI tools to accelerate delivery, while staying rigorous about correctness and validation
Nice to have:
Experience with agentic frameworks, modelling complex domains, orchestration, and event-driven architectures is a plus
What we offer:
Healthcare, Dental, Vision benefit options
401k with 3% match
Personal development budget of $500 per annum
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups