This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The QM & Coaching Team at Cresta is vital for our post-call intelligence products. Our core mission is to utilize Large Language Models (LLMs) and advanced AI techniques to transform conversations into actionable intelligence, streamlining the process of agent performance review and coaching. We build systems that deeply analyze agent behaviors, delivering structured insights into their performance and pinpointing critical areas for improvement. Through AI-powered exploration and interactive workflows, our work empowers organizations to leverage data-driven decisions and enhance the overall customer experience. As a Senior Fullstack Engineer, you’ll play a key role in building and scaling the no-code platform that powers Cresta’s processing capabilities. This platform empowers non-technical users to configure conversation workflows, apply automation without writing code. You will work across the stack—from building intuitive UIs to robust backend services—enabling customers to unlock value from conversations quickly and flexibly. You’ll partner with designers, product managers and AI/ML teams to turn complex requirements into delightful and performant product experiences. You’ll also help shape the future of our no-code architecture, ensuring it scales with our product and customer base.
Job Responsibility:
Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform
Build intuitive UI components and visual editors for configuring conversation logic and workflows
Architect and implement backend services and APIs to power a dynamic no-code interface
Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way
Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch
Identify areas for performance improvements and scalability in both frontend and backend systems
Ensure reliability, security, and maintainability across the full technology stack
Participate in design discussions, code reviews, and continuous integration processes
Requirements:
Proven experience as a Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms
Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs
Backend expertise in Python, Go, or similar languages
experience with RESTful APIs and microservices architecture
Strong foundation in database systems and data modeling
hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus
Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces
Familiarity with managing state, execution logic, or visual programming paradigms is a bonus
Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams
Passion for building systems that simplify complex problems and empower users
Nice to have:
Familiarity with managing state, execution logic, or visual programming paradigms is a bonus
What we offer:
We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment