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Copilot Studio is Microsoft’s enterprise platform for building and interacting with AI-powered, low-code solutions—enabling the creation of intelligent agents and conversational experiences used by millions of users. The Copilot Studio team designs and delivers intuitive authoring and runtime experiences that empower citizen developers and pro developers alike to solve real-world problems and extend Microsoft’s family of Copilots across business systems and channels. We’re looking for a Senior Software Engineer with a strong front-end focus to help build modern, high-scale, and inclusive user experiences. You’ll work on intuitive authoring surfaces that support diverse personas in fusion teams, translating complex AI capabilities into approachable, high-quality interactions. As part of a highly collaborative SaaS team, you’ll own features end-to-end—from development to production—building automated tests, ensuring quality and reliability, and delivering continuously at scale. We value a growth mindset, shared ownership, and the ability to take ideas from concept to impact while shaping how people build and interact with AI.
Job Responsibility:
Design and build complex, high-impact user experiences that simplify advanced AI capabilities for diverse user personas
Lead technical design for features spanning multiple components, influencing frontend architecture, UX quality, and system behavior
Drive projects from ambiguous problem statements through delivery, balancing speed, quality, and long-term maintainability
Partner deeply with design, product, and research to shape experience direction and execution
Leverage telemetry, experimentation, and user feedback to guide technical and experience decisions
Mentor peers and raise the bar for frontend engineering and experience quality
Define and drive the technical and experience architecture for major areas of Copilot Studio, with a strong emphasis on front-end frameworks, authoring experiences, and experience quality at scale
Design of complex, cross-team solutions spanning multiple components and services, demonstrating excellence in frontend architecture, performance, accessibility, and maintainability
Partner with senior product, design, and research leaders to on the long-term experience strategy, helping translate ambiguous product and business goals into durable technical solutions
Influence and align engineering decisions across teams and organizations, ensuring cohesive, consistent user experiences across Copilot Studio and the broader Microsoft Copilot ecosystem
Anticipate long-term technical and experience challenges, proactively identifying risks and opportunities, and driving architectural improvements that scale with platform growth
Set a high bar for engineering and experience quality through technical leadership, mentorship of junior engineers, and stewardship of best practices across the organization
Requirements:
Bachelor's Degree in Computer Science or related technical field AND proven years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Strong proficiency in modern front-end technologies and architectures, including React, JavaScript, TypeScript, and state management solutions such as Redux, Recoil, MobX, or similar
Experience building and shipping AI-powered product features using large language models (LLMs), with hands-on experience integrating AI capabilities into user-facing or developer-facing workflows in production systems
Strong computer science fundamentals with demonstrated experience making architectural and design tradeoffs across platforms, environments, and complex systems
Demonstrated experience leading technical design and implementation of medium-to-large features or systems, including ownership of architecture, performance, reliability, and maintainability
Experience working with AI tools or AI-assisted development workflows (e.g., using coding models to generate, refactor, analyze, or validate code) as part of modern software development practices
Experience designing, building, and maintaining frontend build, testing, and quality practices, including unit, integration, and end-to-end testing, for scalable applications
Ability to collaborate across disciplines and teams, working effectively with product managers, designers, applied scientists, and other engineering partners to deliver cohesive end-to-end experiences
A track record of delivering customer-focused solutions with measurable user or business impact, and growing ownership in ambiguous or evolving problem spaces
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Extensive years of industry experience building commercial software applications or services
Proven years of experience working in a high-scale SaaS environment, building and supporting hosted services
Experience building or shipping AI-powered user experiences as part of production software products