Senior Front of House Receptionist, Office Angels

Senior Front of House Receptionist

Office Angels

Location:
United Kingdom, London

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

32000.00 - 35000.00 GBP / Year

Save Job

Apply Position

Job Description:

Senior Front of House Receptionist position at a private healthcare clinic in London. The role involves leading the reception area, managing patient arrivals, coordinating schedules, providing administrative support, and ensuring health and safety standards. The position requires a confident and highly organized individual passionate about providing exceptional patient care in a supportive and collaborative environment.

Job Responsibility:

Lead with excellence by taking ownership of the reception area and ensuring it is professional and welcoming
Manage patient arrivals and waiting areas, maintaining a positive and calm atmosphere
Serve as the first point of escalation for any reception or patient issues
Coordinate daily schedules and communicate proactively with clinicians and administrative team
Warmly welcome patients, visitors, and clinicians
Provide information and assistance to patients while maintaining confidentiality
Support billing processes and handle payments
Manage phone calls and inboxes, ensuring timely responses
Assist with diary management and correspondence for clinicians
Maintain clinical documentation and manage repeat prescription requests
Conduct regular checks for cleanliness and safety in the reception area
Support fire safety procedures and escalate maintenance issues

Requirements:

Significant experience as a Senior Receptionist or in a similar front-of-house position, ideally in healthcare or a professional services setting
Strong organizational and problem-solving skills with a keen ability to take ownership of tasks
Excellent communication skills to handle sensitive situations with professionalism and care
Proficiency in IT systems, including G-Suite (Docs, Sheets, Gmail, Calendar) and ideally patient record systems (e.g., Carebit)
A friendly, professional manner with a commitment to delivering excellent patient care and confidentiality

Nice to have:

Experience in healthcare setting
Experience with patient record systems like Carebit

Additional Information:

Job Posted:
October 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.