Senior Front of House Receptionist Job at Office Angels (London)

Senior Front of House Receptionist

Senior Front of House Receptionist position at a private healthcare clinic in Lo...

Location

United Kingdom , London

Salary:

30000.00 - 34000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Significant experience as a Senior Receptionist or in a similar front-of-house position, ideally in healthcare or a professional services setting
Strong organizational and problem-solving skills with a keen ability to take ownership of tasks
Excellent communication skills to handle sensitive situations with professionalism and care
Proficiency in IT systems, including G-Suite (Docs, Sheets, Gmail, Calendar) and ideally patient record systems (e.g., Carebit)
A friendly, professional manner with a commitment to delivering excellent patient care and confidentiality

Job Responsibility

Lead with excellence by taking ownership of the reception area
Manage patient arrivals and waiting areas, maintaining a positive and calm atmosphere
Serve as the first point of escalation for any reception or patient issues
Coordinate daily schedules, communicating proactively with clinicians and the administrative team
Warmly welcome patients, visitors, and clinicians with a friendly smile
Provide information and assistance to patients while maintaining confidentiality
Support billing processes and handle payments
Manage phone calls and inboxes, ensuring timely responses
Assist with diary management and correspondence for clinicians
Maintain clinical documentation and manage repeat prescription requests

Fulltime

Senior Building Receptionist

Are you a passionate and dedicated individual with a flair for delivering except...

Location

United Kingdom , Newcastle Upon Tyne

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2+ years in a self-managed Receptionist/Front of House or customer service role
Excellent IT literacy (Microsoft Office and Outlook)
Strong communication and organisational skills
Enthusiastic, accountable, and confident with a professional outlook
Tact, diplomacy, and confidentiality
Keen eye for detail with the ability to prioritise tasks effectively
Willingness to adapt to various duties and assist colleagues during absences

Job Responsibility

Assist the Building Manager in coordinating contract meetings and assessing supplier performance through KPIs
Establish a foundation for first-class customer service for all building guests and occupiers
Collaborate with internal and external partners to exceed client expectations
Provide effective administrative support, managing front-of-house activities and tenant relations
Handle inquiries from staff and visitors via multiple communication channels, ensuring clarity and efficiency
Conduct quality checks of common areas and liaise with cleaning teams to uphold high standards
Manage invoicing and monitor ongoing expenditure, keeping the Management Team informed of significant variances
Promote occupier engagement through meetings, forums, and networking events
Perform daily safety tours and periodic property inspections, ensuring all issues are promptly addressed
Maintain accurate property information, ensuring it is readily available to the Facilities Management team

What we offer

25 days of annual leave plus birthday leave
Access to health and wellbeing resources, including an Employee Assistance Programme, dental plan, and gym membership
Training in IOSH Managing Safely, Fire Marshall/First Aid, and more
Participate in the cycle-to-work scheme, eye care vouchers, and technology discounts
Opportunity to take volunteering days to give back to the community

Fulltime

New

Hotel Receptionist

As a Receptionist at Estelle Manor, you will offer a warm and friendly welcome f...

Location

United Kingdom , Witney

Salary:

30804.80 - 33804.80 GBP / Year ▼

Maison Estelle

Expiration Date

June 17, 2026

Requirements

Previous hotel reception experience is essential.
Working knowledge of Opera would be highly advantageous.
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
Ability to perform under pressure and deliver results to deadlines.
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
Passionate about delivering exceptional guest experience with keen attention to detail.

Job Responsibility

You will offer a warm and friendly welcome for all our members and guests arriving to the estate.
Providing an exceptional guest experience, you will assist in completing financial and administrative responsibilities during the check in process in an efficient and positive manner.
With a genuine passion for hosting, and a confident and enthusiastic demeanour, you will be an ambassador for the front office team here at Estelle Manor.

What we offer

Biannual company socials plus smaller social and sports groups.
Exclusive staff rates and F&B discounts across sister properties.
Estelleversary gifting for all employees.
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
Go without saying but we will feed you during your shift.
Cycle to Work scheme.
Added protection of our pension, health cash plan and life assurance schemes.
28 days holiday, inclusive of bank holidays, which increases with length of service.
Colleague Forums and Sustainability Committees to help create The Estelle Way.
Recommend-a-friend bonus scheme.

Fulltime

Building Receptionist

Building Receptionist role in Property Management, providing front-of-house serv...

Location

United Kingdom , Gateshead

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a self-managed, front-of-house, or customer service role
Understanding of property management and H&S legislation (IOSH Managing Safely) - desirable
Strong organisational, planning, and multitasking skills
Excellent verbal and written communication skills
Proactive, accountable, and able to work independently
Confident, professional, and customer-focused personality
IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent)
Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous

Job Responsibility

Provide guidance to contractors, tenants, staff, and visitors
Manage calls and emails efficiently
Respond to helpdesk inquiries and urgent maintenance requests
Support the Senior Facilities Manager with admin tasks across multiple properties
Coordinate contractors, site inductions, and meetings
Support tenant engagement and events, including newsletters and community-building activities
Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality
Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits
Support service charge budgets, reconciliations, and expenditure monitoring
Report operational matters to the Senior Building Manager

What we offer

Free on-site parking
25 days annual leave + birthday leave
Volunteering days
Cycle to work scheme
Eye care vouchers
Pension contributions
Health & well-being support
Dental plan
Discounted gym membership
Technology discounts

Fulltime

Night Hotel Receptionist

As a Night Receptionist at Estelle Manor, you will offer a warm and friendly wel...

Location

United Kingdom , Witney

Salary:

33804.80 GBP / Year ▼

Maison Estelle

Expiration Date

May 28, 2026

Requirements

Previous hotel reception/front office experience
Experience of working nights or in a luxury property would be desirable
Experience with Opera/Opera Cloud is advantageous
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
Ability to perform under pressure and deliver results to deadlines
Passionate about delivering exceptional guest experience with keen attention to detail

Job Responsibility

Offer a warm and friendly welcome for all our members and guests arriving to the estate throughout the night
Provide an exceptional guest experience
Assist in completing financial and administrative responsibilities during the night shift, including the night audit, in an efficient and positive manner
Be an ambassador for the front office team

What we offer

Exclusive staff rates and F&B discounts across sister properties
Biannual company socials plus smaller social and sports groups
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals during shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme

Fulltime

Senior Host/Receptionist

Senior Host / Receptionist – Canary Wharf, Big Easy. Join one of London’s most e...

Location

United Kingdom , London

Salary:

16.00 - 18.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 2–3 years’ experience in a host or reception role, ideally in a high-volume restaurant
Confident, friendly and highly organised
Strong communication skills and professional presence
Comfortable managing bookings and guest flow during busy service
Experience with reservation systems (OpenTable or similar preferred)
A natural leader who can support and guide junior hosts

Job Responsibility

Welcome guests with warmth and professionalism
Manage reservations and optimise table planning
Coordinate guest flow to ensure smooth service
Lead the reception team during busy shifts
Handle guest queries and resolve issues confidently
Work closely with management and the floor team
Maintain high standards at the front of house at all times

What we offer

Flexible scheduling to support work-life balance
No late-night finishes
Proper staff meals on duty
Generous team discount across our venues
Structured training and development
Clear progression into management roles across our London sites
Real opportunities to grow within a well-established brand

Corporate Receptionist

A highly self-motivated and passionate team player with a great attention to det...

Location

United Kingdom , Derby

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Flexible and proactive
Passionate about exceptional customer service
Experienced in Front of House or Reception ideally gained within a corporate or 5 Star hotel environment
Ability to build positive relations with colleagues, guests and clients
Able to interact with all levels of personnel, including Senior Executives within the client organisation
Able to work off their own initiative and with minimal direction
Confidently able to manage emergency situations and make decisions as required
Strong team player with a commitment to support their colleagues
Excellent written and oral communication skills
Exceptionally organised and skilled in multi-tasking

Job Responsibility

To provide exceptional levels of customer service
To act as a meet and greet in the main reception
To ensure all visitors are recorded onto site and issue Security passes to external guests / contractors
Work to a standard set of operating procedures processes that are implemented across the Corporate facilities
To process room booking and video conference requests and issue support documentation to relevant departments
Produce monthly statistics of utilisations
Process guest WIFI user requests via the online system
Support Emergency Evacuation procedures – responsible for taking the lead in the management of Emergency Evacuations
Manage anyone working in the building outside of core business hours to ensure their safety and wellbeing
Manage any issues that arise outside of core business hours, escalating to the relevant person dependent on the issue

Fulltime

Corporate Receptionist

We have a wonderful opportunity for a Corporate Receptionist to join our vibrant...

Location

United Kingdom , Guildford

Salary:

26000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

At least one year of customer service experience in a similar role (e.g., front-of-house reception experience in a luxury hotel, premium airline, or corporate environment)
Enthusiastic with integrity, a can-do attitude, and great attention to detail
Passion about delivering great service and taking responsibility for the contribution to the team
Able to create a friendly and collaborative environment, ensuring uncompromising standards of cleanliness, creating a safe workplace
Great interpersonal skills, an outgoing and vibrant personality
Excellent command of the English language, both in verbal and written communication
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together

Job Responsibility

Providing the highest level of service and care to all of our client’s employees and visitors in line with service level agreements and set policies and procedures
Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile
Maintaining a strong awareness of business activity and building facilities (to advise and direct guests appropriately)
Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
Communicating effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication
Communicating to the Senior Team Member, Assistant Contract Manager and Contract Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly, followed up promptly with a detailed email
Working efficiently as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed
Reporting all maintenance faults/hazards and cleaning requests to the helpdesk, monitoring their progress to ensure issues are promptly rectified, and escalated as necessary to your Superior

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards for outstanding peers
One paid day off annually to support a cause

Fulltime

Senior Front of House Receptionist

Office Angels

Location:
United Kingdom , London

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
October 06, 2025

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