Senior Fraud Operations Analyst Job at Shopify

Senior Fraud Analyst

We are seeking a Senior Fraud Analyst for a long term contract opportunity in Sa...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Significant experience with issuer-side transaction monitoring and card authorization fraud analysis
Ability to build, adjust, and optimize fraud rules within decisioning platforms
Strong analytical skills with experience identifying fraud trends and mitigation strategies
Working knowledge of card authorization workflows, decline codes, and interchange concepts
Experience with fraud prevention tools such as Falcon, Forter, Sardine, Sift, or similar platforms
Background supporting issuing banks, sponsor organizations, or card programs in a fast-paced environment

Job Responsibility

Review flagged transactions and make real-time authorization decisions based on risk indicators
Develop and optimize fraud rules, thresholds, and transaction controls
Analyze transaction activity to identify fraud trends and prevention opportunities
Monitor fraud losses, approval rates, and false positives to improve performance
Partner cross functionally with internal teams to strengthen fraud controls and decisioning
Utilize fraud tools and platforms to investigate alerts and support ongoing enhancements
Apply knowledge of card authorization workflows, decline responses, and interchange concepts
Identify operational gaps and recommend scalable process improvements in a fast-paced environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

FinCrime Operations Senior Analyst

As a FinCrime Operations Senior Analyst, you will play a vital role in safeguard...

Location

United States , Austin

Salary:

30.75 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications
1-2 years of experience in operations, compliance, or a related field, preferably with exposure to financial crime, KYC/AML, or fraud prevention
Basic understanding of global financial crime regulations, best practices and applicable standards
Ability to work independently and make decisions within well-defined procedures
Proven capacity to maintain a high level of quality and accuracy, with a strong commitment to precise process adherence and meeting established standards, even when managing routine tasks or high workloads
Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported
Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations
Ability to follow established procedures consistently and efficiently, particularly in handling routine tasks
Willingness to work flexible hours, including shifts, weekends, and public holidays as needed
Proactive attitude with a willingness to learn and develop in the financial crime domain

Job Responsibility

Investigation and Analysis: Conduct thorough reviews and investigations of customer and payment activity, including their use of Wise products, to determine if behavior aligns with expected patterns or portrays higher-risk flags
Due Diligence: Perform meticulous due diligence on customers and businesses, leveraging a variety of publicly available and internal data sources
Risk Assessment: Analyze and evaluate risk factors associated with customer profiles and transactions
Transaction Monitoring: Review customer transaction history, analyzing how they utilize Wise's various products and services to identify unusual patterns or suspicious activities
Escalation: Review and assess internal escalations, whether system-generated or from other teams, making informed decisions on the next steps
Documentation and Record Keeping: Maintain accurate and detailed records of reviews, investigations, decisions, and customer interactions
Compliance Guidelines: Stay up-to-date with relevant KYC/AML/due diligence/fraud regulations, sector’s best practices, market trends, and with changes in typologies and crime trends
Risk Management and Escalation: Escalate critical incidents, high-risk customers, significant control weaknesses, or material breaches to direct leadership
Process Improvement: Contribute to the continuous improvement of FinCrime operations processes by raising issues for process and/or tooling bugs, inefficiencies and suggesting actionable and impactful enhancements
Team Collaboration: Collaborate with senior analysts and other team members to support the overall FinCrime operations function

Fulltime

Senior Analyst - Fraud & AML Risk

Join a growing Fintech in a senior analyst role - fantastic offices in Sydney CB...

Location

Australia , Sydney

Salary:

90000.00 - 110000.00 AUD / Year

MONEYME

Expiration Date

Until further notice

Requirements

Strong understanding of credit card fraud, AML typologies, and transaction monitoring across multiple payment channels
At least 1 year work experience relevant to the position
Skilled in analysing transaction data, identifying emerging fraud trends, and developing/optimising investigation and decline rules (including within the MasterCard ecosystem)
Experienced in fraud detection modelling and credit card risk analytics, with both quantitative and qualitative assessment skills
Proficient in SQL with additional coding capability
Competent in using fraud and transaction monitoring platforms
Prepares and presents clear risk reports, dashboards, and trend analyses (e.g. PowerBI) to senior management, highlighting key risks and performance metrics
Communicates complex data findings in a clear, influential way, collaborating effectively to drive rule development and stakeholder decisions
Operates independently with strong decision-making, attention to detail, and ability to deliver within required timelines

Job Responsibility

transaction monitoring, looking for trends, assist with rule development to prevent fraud

What we offer

25 days of leave after 12 months with the business
Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees
Annual bonuses paid out quarterly
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free flu vaccination
Team social events, massages in the office, free coffee and much more

Fulltime

Senior Fraud Analyst

We are looking for a Senior Fraud Analyst to support transaction monitoring and ...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Significant experience handling issuer-side transaction monitoring and authorization fraud analysis
Proven ability to create, adjust, and improve fraud rules based on performance trends and risk indicators
Strong analytical capability with experience turning transaction data into practical fraud mitigation actions
Working knowledge of card network authorization lifecycles, decline codes, and interchange fundamentals
Hands-on familiarity with fraud systems such as Falcon, Forter, Sardine, Sift, or comparable platforms
Prior experience within an issuing bank, sponsor organization, or card program management environment
Backgrounds focused only on merchant acquiring or payment processing are not sufficient for this role
Ability to succeed in a startup-style environment that requires ownership, adaptability, and cross-functional collaboration

Job Responsibility

Oversee day-to-day fraud review activity for card transactions, making informed real-time decisions on whether to clear or block suspicious authorizations
Develop and refine fraud controls by adjusting rule logic tied to transaction velocity, spending behavior, and merchant-related risk signals
Examine transaction patterns and fraud data to uncover new threats and recommend targeted monitoring strategies
Optimize the balance between fraud prevention and customer experience by reducing unnecessary declines while protecting against losses
Work closely with product, risk, and operations partners to improve authorization performance and strengthen fraud response processes
Use fraud platforms and decisioning tools to maintain effective monitoring workflows and enhance rule performance
Apply knowledge of card authorization processes, decline responses, and interchange considerations to strengthen fraud strategies
Contribute analytical insight in a dynamic environment where priorities may shift quickly and practical solutions are needed

Sanctions & AML Senior Analyst Operations Expert for Digital Assets

Sanctions & AML Senior Analyst Operations Expert for Digital Assets, the purpose...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Sanctions
risk management
compliance – banking ops or fin tech industries

Job Responsibility

Analyzing on-chain and off-chain data using specialized blockchain analytics tools to identify suspicious transactions and Travel Rule packages
Analyzing non-digital transactions in securities and cash transfers for their compliance with relevant sanctions regimes
Investigating and dispositioning alerts generated by digital asset, non-digital securities, and cash transactions
Screening customer wallet addresses against applicable sanctions, internal, and other relevant watchlists
Screening non-digital securities holdings of Citi’s clients against applicable sanctions
Conducting and documenting enhanced due diligence on digital asset, non-digital securities, and cash transactions
Preparing comprehensive case files with clear justifications for escalation to the second line of defense or for potential regulatory reporting
Executing control actions, such as blocking transactions, in response to confirmed matches with sanctioned parties or prohibited activities
Identifying and assessing emerging AML, fraud and sanctions evasion typologies and risks specific to the digital and non-digital assets ecosystem
Contributing to the development, testing, and tuning of blockchain, securities on-exchange, and OTC transactions monitoring rules to enhance detection accuracy and reduce false positives

Fulltime

Senior Analyst, Fraud Strategy

As a Senior Analyst, Fraud Strategy, you will be the critical link between our b...

Location

Canada , Calgary

Salary:

Not provided

Neo Financial

Expiration Date

Until further notice

Requirements

5+ years of career experience with a heavy emphasis on fraud prevention, risk management, or fintech operations
Advanced proficiency in SQL is non-negotiable
Comfortable manipulating large datasets
Python/R experience is highly preferred
Proven ability to mentor junior analysts and step into leadership gaps
Deep understanding of credit risk, lending lifecycles, and how fraud mitigation impacts user friction and conversion
Ability to explain a complex technical vulnerability to a non-technical stakeholder
Thrive in fast-paced, iterative environments and comfortable with ambiguity

Job Responsibility

Take ownership of fraud initiatives, acting as a point of escalation and leadership for the Fraud team when needed
Partner with Data Science, Engineering, and Product teams to translate high-level business goals into robust technical specifications and agile user stories
Use SQL to interrogate complex datasets, identifying emerging fraud patterns and trends
Develop and maintain the source of truth documentation, including complex process flows and system diagrams that map our fraud ecosystem
Lead the development, testing, and deployment of next-generation fraud rules and machine learning model integrations
Provide the narrative—explaining the why behind the metrics to executive stakeholders

What we offer

Earn meaningful equity through stock options

Fulltime

Fraud Business Senior Analyst

The Business Sr. Analyst is a seasoned professional role. Applies in-depth disci...

Location

United States , Jacksonville; San Antonio

Salary:

79120.00 - 118680.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years relevant experience
Required skills include project management, quantitative aptitude, and the ability to effectively synthesize and communicate complex business issues through concise presentation skills
Good interpersonal skills to oversee cross disciplinary work streams
Extensive project management and strategic analysis experience
Interest and experience in the financial services industry, in particular in the areas of technology and data mining
In-depth understanding of enterprise AML systems (AIP, DCP, CMT) and how compliance policies are translated into technical solutions
Experience in requirements gathering, functional design, and system testing
Problem-Solving & Strategic Thinking: Opportunity to analyze complex business problems, propose innovative solutions, and understand the strategic impact of system enhancements on global compliance efforts
Bachelor’s/University degree or equivalent experience

Job Responsibility

Support the implementation and ongoing maintenance of AML compliance systems by gathering and documenting business requirements, aligning processes with internal policies, and ensuring adherence to regulatory expectations
Support the creation and ongoing maintenance of reporting used within the Fraud Suspicious Activity Reporting function
Provide analytical and technical support to AML and Fraud Investigations teams by helping interpret compliance requirements and assessing impacts to systems, data flows, and business processes
Assist with Fraud compliance quality reviews and testing activities by analyzing process outcomes, identifying gaps or control weaknesses, supporting reporting enhancements, and helping document corrective actions in line with regulatory and audit requirements
Contribute to the development and delivery of training materials and process documentation for business and functional partners to support AML and Fraud policy and system changes
Collaborate with compliance, technology, and operations partners to support risk assessment activities related to business processes and system changes, ensuring adherence to applicable laws, regulations, and internal policies, and supporting transparency in issue tracking and remediation
Perform additional analytical, documentation, and project support tasks as assigned in support of AML and Financial Crime initiatives
Project Management support of business risk and control oversight and strategic initiatives
Management reporting of business intelligence and other key Investments initiatives
Data Collection and evaluation

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

AVP - Fraud Operations Sr Analyst

The Fraud Ops Sr Analyst is a senior level positions responsible for contributin...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-7 years of relevant experience in fraud risk management, fraud analytics, or digital banking risk within a financial services or regulated environments
Intermediate to senior level experience in a similar position preferred
Strong understanding of digital banking customer journeys and online/mobile fraud typologies
Experience working with commercial digital fraud monitoring platforms or behavioral risk technologies e.g. Threatmetrix, BioCatch etc
Knowledge of Machine learning, behavioral and rule‑based fraud detection approaches
Experience in trend analysis and alerts in early fraud detection
Strong analytical skills with the ability to translate data insights into actionable monitoring recommendations
Effective written and verbal communication skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications
Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes
Analyze fraud risk across multi‑step digital journeys using behavioral, device, and session‑level indicators rather than isolated transactional events
Develop data‑supported recommendations to improve fraud detection effectiveness and reduce unnecessary customer impact
Conduct post‑implementation analysis to assess strategy performance and control outcomes
Partner with Technology and data teams to support strategy implementation, rule changes, data feed validation, and platform optimization initiatives
Prepare clear and accurate reporting and analytical insights for fraud risk management and governance forums
Highlight material risks, emerging themes, and anomalies through structured analysis and timely escalation
Collaborate with fraud operations, investigations, digital product teams, technology, and data partners to support effective digital fraud risk management

Fulltime

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Senior Fraud Operations Analyst

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