Senior Fraud Officer, HSBC

Senior Fraud Officer

HSBC

Location:
Malaysia, Kuala Lumpur

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job offer has expired

Job Description:

Fraud Risk operations team is an integral part of Global Credit Control Service. The Fraud Operations team deals with Fraud Prevention and Detection processes and constantly working towards combating fraud and protecting the Bank and our customers from losses and fraud risk.

Job Responsibility:

Pro-actively gather intelligence from media reports and appropriate websites to identify customers of HSBC, affiliates of HSBC, and customers involved in Fraud/SCAM etc.
Build on their knowledge of latest Fraud trends
Work well independently
complete assigned tasks in the established timeframe as per the process benchmarks
Develops knowledge of business activities so as to better understand and clearly articulate the nature of compliance issues and the actual and potential risks associated with them in terms that are meaningful for the business
Acts as the first line of defense, identify underlying themes, possible systemic risks and potential links beyond their immediate area of focus and emerging risks

Requirements:

Able to assimilate a large amount of information and make effective
Flexibility in adopting changes in corporate and departmental objectives
Able to adopt rotation shift by 24*7 and take overtime
Fluent written and speaking English/Cantonese/Mandarin
Exhibits a willingness to provide input to achieve organizational objectives

Nice to have:

Ability to speak and understand English fluently (High Voice) /where applicable country specific language fluency required in reading Mandarin / Cantonese and written is optional
Ability to write business letters and reports
Strong decision making and analytical skills
Ability to understand and interpret numeric data
Flexibility to work 24*7 shifts
Ability to take multi-Task
Know when and how to escalate the case to management
Share best practices
Know how and when to report suspicious activity on an end-to-end basis
Collaborate with others to identify and act on simple process improvements

Additional Information:

Job Posted:
May 15, 2025

Expiration:
May 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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