Senior Fraud Analyst Job at Robert Half (San Francisco)

Credit Risk Senior Analyst

The Credit Risk Senior Analyst role involves oversight of loss forecasting, gran...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-8 years previous experience in Forecasting / Fraud / Risk Management
Advanced quantitative and analytic skills required
Proficient in Excel, Microsoft Word, PowerPoint
Excellent communication skills, both oral and written
Bachelor's/University degree or equivalent experience

Job Responsibility

Oversees the monthly Loss Forecasting aspects of the group
Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
Analyzes fraud portfolio performance at a granular level
Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
Assists in the production all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Access to telehealth options, health advocates, confidential counseling
Generous paid time off packages
Programs and services for physical and mental well-being

Fulltime

Fraud Analyst

Step into the role of Fraud Analyst at Barclays, where you'll provide first-clas...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Delivering exceptional customer service through multiple channels such as chat, email, and phone while resolving complex queries
Collaborating with internal teams to align and improve customer care processes and provide feedback for enhancements
Investigating and resolving customer inquiries related to bank products and services, including transactions and account issues
Preparing and presenting reports on customer performance and insights to senior stakeholders
Identifying industry trends and implement best practices to enhance efficiency and overall customer experience
Strong understanding of backend operations with the ability to manage and streamline internal processes
Experience in fraud operations, including identifying suspicious patterns and preventing fraudulent activities
Proficiency in scan detection techniques to quickly flag and investigate anomalies
Knowledge of chargeback processing, ensuring accurate assessment, documentation, and resolution of disputes
risk and controls

Job Responsibility

Provision of customer service through various communication channels including chat, email and phone
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness
To meet the needs of stakeholders/ customers through operational excellence and customer service
Perform prescribed activities in a timely manner and to a high standard

What we offer

modern workspaces, collaborative areas, and state-of-the-art meeting rooms
wellness rooms
on-site cafeterias
fitness centers
tech-equipped workstations
flexible working arrangements
hybrid working

Fulltime

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a seasoned professional role requiring in-dept...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years previous experience in Forecasting / Fraud / Risk Management
Advanced quantitative and analytic skills required
Proficient in Excel, Microsoft Word, PowerPoint
Excellent communication skills, both oral and written

Job Responsibility

Oversees the monthly Loss Forecasting aspects of the group
Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
Analyzes fraud portfolio performance at a granular level
Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
Assists in the production of all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
Appropriately assess risk when business decisions are made

Fulltime

Governance, Audit Engagement and Issue Life Cycle Senior Analyst

As a Senior Analyst for Governance, Audit Engagement and Issue Life Cycle, you w...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in a related field or equivalent work experience, education, and/or training preferred
Experience in Human Resources, Internal Audit, Compliance and/or Risk Management
Strong relationship building and relationship management skills for interfacing with all levels of internal and external audit and senior management
Excellent project management and organizational skills
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in Microsoft Office, including MS Excel, PowerPoint, Word, etc
Self-motivated and detail oriented

Job Responsibility

Assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory
Provide support in the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in accordance with Issue Management and Escalation Policies
Support the implementation of the HR Issue Management Procedure, including monitoring of control breaches and dissemination of learnings across other functional HR units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist
Influence decisions on the review and challenge process on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
Work with the team to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
Provide support to identify, assess, record and respond to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements
Perform analysis to support risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g., third party, fraud, sanctions etc) (if applicable)
Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Fund Accounting Senior Analyst

The Fund Accounting Senior Analyst is an intermediate level position responsible...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in Fund Accounting
Bachelor's degree/University degree or equivalent experience
Experience in change management, and/or project management
Strong knowledge of financial instruments, capital markets and funds processes
Effective verbal and written English skills
Proficient computer skills with a focus on Microsoft Office applications

Job Responsibility

Monitor work activities to ensure timeliness and accuracy of funds activities
Process daily work in timely and accurate manner
Review associate work and provide signoff for complex transactions
Assist in developing training materials and training employees
Ensure procedures and controls are followed
Support and oversee overall fraud quality control
Assist manager in implementing procedural changes
Assess risk when making business decisions

What we offer

Benefit System
medical care
pension plan
chance to make a difference with affinity networks and charity initiatives
hybrid model of work (3 days in office, 2 days at home)
ACCA

Fulltime

Fraud & Compliance Controls Analyst

We are currently looking for a Fraud & Compliance Controls Analyst, part of our ...

Location

Greece , Paiania, Athens

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field such as Management, Finance, Business Analytics, or Data Science
Minimum of 3 years of experience in data analysis, fraud detection, compliance, or related roles
Strong analytical skills with the ability to collect, organize, and interpret large datasets, identifying trends and patterns
Proven hands-on experience with SAP and CRM systems
experience with Power BI will be positively valued
Solid business understanding with previous experience in areas such as Sales Management, Customer Service, or Back Office Analysis
Excellent communication skills to effectively present findings, collaborate with business stakeholders, and liaise with law enforcement when required
Fluency in both Greek and English, written and spoken
Excellent knowledge of Microsoft Office suite (Excel, PowerPoint, Word)

Job Responsibility

Utilize advanced analytical tools and software to detect patterns indicative of fraudulent activity and compliance breaches
Monitor and assess transactions using internal systems such as SAP and corporate CRM platforms
Review alerts related to potential fraud and compliance issues, assess their criticality, and identify cases for escalation
Coordinate the investigation of escalated cases in collaboration with relevant business stakeholders and support the development of appropriate mitigation controls
Generate reports and extract actionable insights from data to support informed decision-making
Assist in the development and implementation of detection controls for fraud and compliance breaches using company resources and systems
Participate in ongoing control monitoring and assurance activities
Report directly to the Senior Compliance Officer – Controls

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

Fulltime

Senior Fraud Operations Analyst

Shopify's Trust team develops solutions to prevent, detect and mitigate bad acto...

Location

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

Substantial experience in merchant fraud analysis specifically within the payments processing and ecommerce sectors
In-depth knowledge of merchant fraud patterns with the ability to think creatively and analytically
Proven capability in shaping fraud prevention strategies and detection rules
Exceptional written and oral communication skills
Proven track record in comprehensive case studies and risk evaluations
Comfort with ambiguity and obscurity
A self-starter comfortable working with remote teams and in a highly independent role

Job Responsibility

Use data to investigate new risk patterns and translate findings into repeatable, scalable solutions
Partner with product, engineering, and data teams to translate fraud insights into technical requirements and automated solutions
Share regular updates, insights, and knowledge with fraud operations teams and cross-functional partners
Mentor team members, maintain playbooks and documentation, and raise the bar for fraud analysis across Shopify
Identify and address gaps in reporting, dashboards, and operational tooling
Own and oversee merchant fraud investigations and conduct deep-dive analyses on complex, high-exposure fraud schemes
Identify and develop fraud detection measures and mitigation strategies that balance fraud prevention with merchant friction and business growth
Monitor and analyze internal and external fraud trends to anticipate emerging threats

Fraud Control Analyst - Senior Executive

We are seeking an individual to support fraud prevention and risk mitigation act...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in analytics, telecom, banking, fraud control, revenue assurance, or customer operations, with a strong analytical background
Confident using multiple systems and applications, with strong MS Office capability
Skilled in analysing data, assessing risk, and making sound, timely decisions
Comfortable working in a 24/7 operational environment
Clear and confident communicator with strong written and spoken English proficiency
Customer‑focused, with the ability to balance fraud prevention with positive customer experience
Organised, detail‑oriented, and able to prioritise effectively in a high‑volume environment
Proactive in managing personal performance and continuous improvement
Holds a graduate degree from a recognised university

Job Responsibility

Monitor customer accounts and service usage to identify potentially fraudulent activity, including roaming, domestic, AIT, and first‑party fraud
Analyse fraud risk cases in detail to confirm or dismiss suspicious behaviour
Review and act on transactions flagged as high‑risk in line with defined procedures
Manage customers with high service usage across messaging, voice, or data services at local and international levels
Apply departmental procedures to take timely decisions to prevent or stop fraudulent activity
Identify emerging fraud patterns and contribute to the development of improved fraud prevention methods
Manage internal requests and complaints via phone and email with professionalism and clarity
Maintain high standards of customer interaction while resolving complex cases with minimal supervision
Contribute to performance reporting through KPIs and service delivery standards
Collaborate with colleagues and stakeholders to improve processes and strengthen fraud controls

What we offer

Exposure to real‑world fraud scenarios within a global telecom environment
Opportunities to contribute directly to customer trust and financial protection
Experience working with international stakeholders and complex service landscapes
A role where analytical thinking directly influences business outcomes

Select Country

Senior Fraud Analyst

Job Description

Job Responsibility

Requirements

What we offer

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