CrawlJobs Logo
PagerDuty Logo PagerDuty · IT - Software Development

Senior Forward Deployment Engineering Delivery Consultant

Chile, Santiago · Job Posted March 26, 2026
Apply Position
Job Link Share

Job Description

The Senior PagerDuty - Forward Deployment Engineering Consultant is a pivotal leadership role responsible for overseeing the end-to-end development, deployment, and optimization of PagerDuty's platform and AI-driven solutions for enterprise customers. This position requires experience in software development, architecture, and deployment, coupled with a deep technical understanding of AI integration practices and advanced development technologies. The successful candidate will guide fast implementation projects, leveraging generative AI and automation to enhance customer outcomes from initial scoping and design through to production deployment and ongoing service enhancement. Additionally, they will serve as the principal liaison between customers and internal teams, including Support, Success, Engineering, Professional Services, and Education, as well as between customers and PagerDuty’s Product & Development teams, ensuring that technical strategies align with business objectives. This role also involves mentoring junior consultants, leading technical workshops on AI-powered solutions, and representing PagerDuty in external forums to advance modern development and deployment practices.

Job Responsibility

  • Collaborate with PagerDuty customers on the successful design, development, and implementation of solutions across the PagerDuty Operations Cloud
  • Collaborate with large-scale enterprises to perform comprehensive scoping assessments, ensuring that the specific technical and business requirements for platform deployment and AI solutions are thoroughly defined and aligned with organizational objectives
  • Lead end-to-end deployment projects by planning, coordinating, and executing the integration of PagerDuty solutions, leveraging advanced development techniques to ensure seamless transitions and minimal disruption to ongoing business operations
  • Partner across the organization’s customer-facing teams (Support, Success, Engineering, Professional Services, Education) as the Subject Matter Expert related to PagerDuty Operations Cloud
  • Support customer account teams in customer meetings, business reviews, and strategy, deployment, and upgrade planning, particularly where new product features or improvements may be required
  • Partner across PagerDuty Product & Development teams as the Subject Matter Expert, bringing direct customer feedback for new features, AI capabilities, and integration requirements for improvement in future product releases
  • Develop a deep understanding of PagerDuty products, solutions, integrations, processes, and workflows used in typical customer engagements

Requirements

  • 5–8 years of experience as a Software Developer or Engineer in enterprise-level environments
  • Proficient in AWS, Kubernetes, Serverless architectures, and CI/CD pipelines
  • Experienced in deploying generative AI models and integrating them into complex platforms
  • Skilled in using AI Coding Assistants (Claude Code, Cursor, Gemini) for rapid prototyping and agent-based delivery
  • Proficient in Python, Java, React, and TypeScript for building REST APIs and data pipelines
  • Proven track record in debugging, testing, security, and managing the full software delivery lifecycle
  • Experience managing large-scale platform deployments and AI initiatives from scoping to delivery
  • Ability to influence senior executives and translate technical strategies into business outcomes
  • Strong background in leading cross-functional teams and fostering collaborative, high-performance environments
  • Advanced credentials in AI, Cloud (AWS/Azure/GCP), or DevOps/SRE
  • Comfortable providing technical guidance directly to clients, data scientists, and architects
  • Exceptional problem-solving, English communication, and the resilience to thrive in fast-paced, ambiguous settings

What we offer

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
PagerDuty - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Forward Deployment Engineering Delivery Consultant

8 matching positions

Senior Forward Deployed Engineer

This is not a standard engineering role. It’s a hybrid position for individuals ...
Location
Location
United States , Austin
Salary
Salary:
Not provided
hotschedules.com Logo
HotSchedules Corporate
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Top-tier consulting experience – former Senior Consultant / Manager / Principal from a global consultancy (e.g., McKinsey, BCG, Bain, Accenture, Deloitte, EY, PwC, Oliver Wyman, etc.) with exposure to enterprise transformation programs
  • Technical fluency – comfort with APIs, data platforms, cloud environments (Azure preferred), and enterprise IT landscapes. Not a career coder, but able to design, review, and prototype with credibility
  • Strategic operator – proven ability to influence senior stakeholders, design business cases, and link technology to commercial outcomes
  • Change management expertise – experience leading transformation programs, including training, adoption, and behavior change
Job Responsibility
Job Responsibility
  • Lead engagements with enterprise customers, aligning iQ360 deployment with their strategic goals
  • Operate as both a technical architect and a strategic advisor in executive-level discussions
  • Design integrations, data pipelines, and automation workflows across complex multi-system environments
  • Oversee rapid prototyping and ensure scalable, long-term adoption patterns
  • Drive change management initiatives, from stakeholder buy-in to end-user adoption
  • Translate business objectives into measurable KPIs and validate ROI realization
  • Coach and develop Associate and mid-level FDEs, raising the standard of field engineering across the team
  • Codify best practices for customer delivery, adoption, and field execution
  • Capture and prioritize customer requirements, adoption blockers, and new opportunities
  • Partner with Product & Intelligence teams to shape roadmap direction and AI capabilities
What we offer
What we offer
  • Unlimited PTO
  • Medical, Dental, Vision Insurance
  • 401k Match
  • Parental Leave
  • Laptop and equipment
  • Fulltime
Read More
Arrow Right

Senior Website Delivery Specialist

Road9 Media is hiring a Senior Website Delivery Specialist to manage the deliver...
Location
Location
Egypt , Maadi
Salary
Salary:
Not provided
road9media.com Logo
Road9 Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 years of experience in website delivery, website development, website support, digital project coordination, or technical website operations
  • Hands-on experience in at least one website-related area, such as WordPress or content management systems
  • Frontend development
  • Backend development
  • User experience or user interface design
  • Website maintenance or support
  • Hosting, domains, and deployment
  • Technical or on-page search engine optimization
  • Good understanding of the full website delivery lifecycle, from briefing to launch
  • Good understanding of user experience, user interface, content, development, testing, deployment, and handover workflows
Job Responsibility
Job Responsibility
  • Manage day-to-day delivery of website, user experience, user interface, website maintenance, and search engine optimization projects
  • Own client communication for assigned website projects, including updates, feedback collection, approvals, meetings, delivery, handover, and training
  • Break down client requirements into clear tasks, priorities, deadlines, and deliverables
  • Translate client feedback into organized internal task lists for designers, developers, content writers, and search engine optimization specialists
  • Coordinate internally with the Tech Lead, designers, developers, search engine optimization specialists, copywriters, and account managers
  • Follow up daily with the team and clients to keep projects moving according to deadlines and approved scope
  • Identify risks, blockers, missing items, client delays, team delays, and unclear requirements early
  • Escalate technical questions to the Tech Lead when deeper validation is needed
  • Explain practical technical implications to clients in a clear and non-confusing way
  • Protect project scope by separating approved requirements from new requests or change requests
  • Fulltime
Read More
Arrow Right

Ai Deployment Strategist, Healthcare & Life Sciences

At Scale, we believe AI will dramatically improve the world, and our mission is ...
Location
Location
United States , San Francisco, CA; New York, NY
Salary
Salary:
192800.00 - 241000.00 USD / Year
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience in management consulting, business operations, or other highly strategic, analytical and operational roles within a rapidly growing company
  • experience in healthcare, life sciences, or another regulated industry is strongly preferred
  • Comfort operating in regulated, data-sensitive technical environments, with awareness of data privacy and compliance requirements
  • Ability to build credibility and trusted relationships with clinical and/or scientific stakeholders
  • Strong executive communication skills – able to synthesize complex details into accessible and precise insights
  • Demonstrated ability to lead AI projects with technical and business team members, driving to high-quality insights and deliverables amidst ambiguity and tight timelines
  • Excellent qualitative and quantitative analytical skills
  • Ability to prioritize effectively and manage multiple work streams in a fast-paced environment
  • A strong orientation towards outcomes, and a willingness to roll up your sleeves to get the job done
  • A proven ability to work and build relationships with a wide range of people, and influence cross-functionally without direct authority
Job Responsibility
Job Responsibility
  • Partner with Head of Solutions Delivery, VP/GM of Enterprise AI, and other leaders to design and deploy the highest priority AI solutions for the world’s largest and most well known enterprises
  • Own and grow a strategic healthcare or life sciences account, expanding the relationship across new workstreams, and help establish new accounts across health systems and life sciences organizations
  • Own outcomes and delivery across multiple concurrent workstreams and day-to-day relationships with senior customer stakeholders
  • Work cross-functionally with world-class ML engineers, forward deployed engineers and Go-To-Market team
  • Act as a thought partner to Enterprise AI business unit leadership, proactively identifying opportunities to shape our product roadmap, business development priorities, and internal operations
What we offer
What we offer
  • comprehensive health, dental and vision coverage
  • retirement benefits
  • learning and development stipend
  • generous PTO
  • commuter stipend
  • Fulltime
Read More
Arrow Right

Applications Project Manager

We are looking for an Applications Project Manager to lead application-focused p...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience leading IT application projects in a project manager or senior consultant capacity
  • Strong knowledge of project management methodologies, including Agile Scrum practices
  • Experience working in cloud environments, with hands-on familiarity with Azure required
  • Ability to coordinate technical and business stakeholders across multiple teams and geographic regions
  • Demonstrated success managing testing schedules, data-related activities, and application deployment planning
  • Proficiency with Atlassian Jira for tracking tasks, timelines, and project status
  • PMP certification is preferred or strongly valued for this role
Job Responsibility
Job Responsibility
  • Direct day-to-day project activities for application-related initiatives, keeping schedules, priorities, and deliverables aligned with business objectives
  • Partner with engineering and cross-functional stakeholders to identify legacy applications, document dependencies, and support localized system discovery efforts
  • Coordinate cutover planning and execution for business applications, ensuring tasks are sequenced properly and risks are addressed in advance
  • Oversee data mapping activities and confirm master data preparedness to support successful project outcomes
  • Track testing progress, milestone completion, and timeline adherence across distributed global teams, escalating issues when needed
  • Facilitate collaboration between technical and business workstreams to keep decisions, actions, and deliverables moving forward
  • Manage project reporting, status updates, and issue tracking for leadership, including regular communication to the VP of IT
  • Use project management tools such as Jira to monitor work, maintain visibility, and support Agile delivery practices
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
Read More
Arrow Right

Senior HR & People Insights Analyst

As we progress through an HR transformation and the implementation of Workday, w...
Location
Location
United States , Exton; Philadelphia
Salary
Salary:
Not provided
bentley.com Logo
Bentley Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of progressive experience in people analytics, workforce intelligence, data science, or a related analytical role, preferably within a global, complex organization
  • Proven track record of translating complex data into actionable business insights and effectively influencing senior leadership
  • Demonstrated experience in delivering predictive analytics models and translating outputs into business decisions
  • Experience with data extraction/wrangling from multiple systems
  • Experience in the technology, engineering software, or professional services industries is strongly preferred
  • Expert-level proficiency in data visualization tools such as Microsoft PowerBI, Workday
  • Strong skills in data manipulation
  • Expertise or significant experience building and deploying predictive models
  • Demonstrated AI literacy
  • ability to evaluate, validate, and govern AI-generated outputs, including generative AI tools, for accuracy, fairness, and business relevance
Job Responsibility
Job Responsibility
  • Partner with HR leaders to focus the team on the highest-value questions and translate business challenges into problems and hypotheses
  • Provide high-level executive briefings, offering strategic recommendations that influence talent strategy, workforce planning, and organizational design
  • Integrate insights across the HR team to provide a single, coherent view of the workforce ecosystem
  • Develop and deploy predictive models to address critical business questions such as turnover forecasting, skills gap analysis, workforce demand planning, and high-performer identification
  • Apply advanced analytics and AI-powered tools to uncover trends, predict future outcomes, and provide data-driven recommendations
  • Research and identify benchmarking, best practices, and market trends
  • Ensure regular, accurate, and timely delivery of workforce analytics and reports to HRBPs, Finance, and business stakeholders
  • Provide clear trend analysis and forward-looking insights that enable stakeholders to better interpret data, identify risks and opportunities, and take informed actions
  • Tailor outputs to audience needs, ensuring relevance, clarity, and impact in decision-making
  • Establish enterprise standards ensuring reporting and dashboards consistently surface insights tied to priority business outcomes
What we offer
What we offer
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world's infrastructure for better quality of life
  • Fulltime
Read More
Arrow Right

Head of Applied AI & Agent Factory - Managing Director

Location
Location
United States , New York
Salary
Salary:
250000.00 - 500000.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of progressive leadership experience, including senior roles building and scaling delivery organizations - consulting partnerships, Forward Deployed Engineering / solutions engineering teams, or comparable in-business technology delivery functions inside complex firms.
  • Builder-operator profile — has personally stood up and scaled delivery organizations from a small core to hundreds of practitioners, ideally inside or alongside large, regulated businesses.
  • Deep current expertise in modern AI - agentic systems, LLM-based applications, AI evaluation and certification, and the practical realities of getting AI agents adopted in production enterprise environments.
  • Strong commercial and storytelling skills - credible peer to business COOs and CEOs
  • able to co-design process redesigns and to sell the change rather than impose it.
  • Bias to action, ruthlessly outcome-focused - relentless on real adoption, usage, and business impact rather than activity metrics
  • comfortable killing projects that aren't landing.
  • Cross-functional influencer - proven ability to operate in a matrixed environment across product, platform, controls, and business stakeholders without direct authority over all of them.
  • Strong financial acumen - fluent in business cases, ROI realization, and the commercial drivers of a complex global firm.
  • Risk & Compliance awareness - understands controls, model risk, and regulatory expectations as they apply to AI agents in global banking.
Job Responsibility
Job Responsibility
  • Operate the Agent Factory: an industrialized capability for the design, build, evaluation, and certification of enterprise AI agents at Citi scale.
  • Define and continuously evolve the firm's standards, patterns, and reference implementations for enterprise agents in close partnership with the Head of Core AI Platform (who provides the agentic runtime, guardrails, and evals) and the Head of Responsible AI (who owns approval and controls).
  • Own the official enterprise agent catalog - the curated, certified set of agents that Citi formally sanctions for production use across the firm - including lifecycle management, versioning, and decommissioning.
  • Build and lead a cadre of Applied AI engineers embedded directly into business lines, partnering with business COOs and process owners to design, deliver, and scale AI agents inside real workflows.
  • Co-design agent-led process redesigns with business COOs - moving beyond point automations to the redesign of end-to-end business processes around AI agents.
  • Operate a deliberate 'delivery-to-platform' feedback loop: ensure reusable assets, patterns, and components emerging from business-specific work are fed back into the Core AI Platform and Enterprise AI Solutions portfolio rather than re-built.
  • Partner with the Head of Enterprise AI Solutions to graduate high-leverage, repeatedly built business solutions into productized, horizontal capabilities.
What we offer
What we offer
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

Forward Deployed Engineer

We are seeking an experienced Forward Deployed AI Engineer to work directly with...
Location
Location
United States
Salary
Salary:
Not provided
arize.com Logo
Arize
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Software Development: 2-5 years of hands-on software development experience with strong technical foundations. We work extensively in Python, Java, and TypeScript, and expect candidates to be comfortable working in at least two of those languages.
  • ML/AI Engineering: Experience building MLOps pipelines and/or developing, deploying, and iterating on Generative AI applications in production environments.
  • Cloud Technologies: Experience working with public cloud platforms (e.g., AWS, GCP, Azure) as well as containerization and orchestration technologies (e.g., Docker and Kubernetes).
  • Communication: Excellent communication skills with the ability to work effectively across both technical and business audiences.
  • Project Management: Proven ability to manage multiple client engineering engagements simultaneously and deliver high-quality technical outcomes under demanding timelines.
  • Adaptability: Comfortable operating in fast-paced startup or consulting environments, with the ability to navigate diverse client organizations, technical stacks, and evolving priorities.
  • Passion for AI: We live and breathe AI at Arize. The strongest candidates are genuinely excited about the space and energized by staying at the forefront of rapidly evolving AI technologies.
Job Responsibility
Job Responsibility
  • Partner directly with enterprise AI teams to design, implement, and scale production-grade GenAI observability and evaluation programs.
  • Lead technical discussions with customer stakeholders ranging from engineers to senior executives, translating business priorities into scalable technical solutions.
  • Build custom integrations, tooling, and workflows that extend the Arize platform to meet customer-specific requirements.
  • Manage multiple concurrent customer engagements, driving projects from scoping through delivery while maintaining a high bar for technical execution and customer experience.
  • Collaborate cross-functionally with Sales, CS, Product, and Engineering teams to shape implementation strategy, influence product direction, and expand customer impact.
  • Help define and scale best practices, technical playbooks, and delivery methodologies for the growing Forward Deployed Engineering team.
What we offer
What we offer
  • unlimited paid time off
  • generous parental leave plan
  • mental and wellness support
  • Fulltime
Read More
Arrow Right

Forward Deployed Engineer, APJ

We are seeking an experienced Forward Deployed AI Engineer to work directly with...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
arize.com Logo
Arize
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-5 years of hands-on software development experience with strong technical foundations
  • Experience building MLOps pipelines and/or developing, deploying, and iterating on Generative AI applications in production environments
  • Experience working with public cloud platforms (e.g., AWS, GCP, Azure) as well as containerization and orchestration technologies (e.g., Docker and Kubernetes)
  • Excellent communication skills with the ability to work effectively across both technical and business audiences
  • Proven ability to manage multiple client engineering engagements simultaneously and deliver high-quality technical outcomes under demanding timelines
  • Comfortable operating in fast-paced startup or consulting environments, with the ability to navigate diverse client organizations, technical stacks, and evolving priorities
  • Passion for AI
Job Responsibility
Job Responsibility
  • Partner directly with enterprise AI teams to design, implement, and scale production-grade GenAI observability and evaluation programs
  • Lead technical discussions with customer stakeholders ranging from engineers to senior executives, translating business priorities into scalable technical solutions
  • Build custom integrations, tooling, and workflows that extend the Arize platform to meet customer-specific requirements
  • Manage multiple concurrent customer engagements, driving projects from scoping through delivery while maintaining a high bar for technical execution and customer experience
  • Collaborate cross-functionally with Sales, CS, Product, and Engineering teams to shape implementation strategy, influence product direction, and expand customer impact
  • Help define and scale best practices, technical playbooks, and delivery methodologies for the growing Forward Deployed Engineering team
What we offer
What we offer
  • unlimited paid time off
  • generous parental leave plan
  • others for mental and wellness support
  • Fulltime
Read More
Arrow Right