CrawlJobs Logo

Senior Forward Deployed Engineer

intercom.com Logo

Intercom

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As a founding Senior Forward Deployed Engineer you’ll get to interact with our R&D team and influence roadmap decisions while unlocking business impact for our customers. You’ll play a pivotal role in revolutionizing how our most strategic customers scale customer support.

Job Responsibility:

  • Drive the adoption of Fin by helping prospects unlock the power of Intercom’s AI capabilities
  • Embed deeply with strategic customers to understand their business challenges and technical requirements
  • Work hands-on with customers' technical teams as a technical expert and trusted advisor
  • Collaborate closely with Sales, Success, and Product teams
  • Contribute to and evolve the Forward Deployed Engineering function

Requirements:

  • Ideally, you’ve built an exciting SaaS product in your previous roles
  • You are interested in AI/ML
  • Strong cross-functional collaboration
  • Deep knowledge of a high-level programming language (for example, JavaScript, Python, Ruby, etc.)
  • Able to prototype and ship software fast
  • Proficient using and writing REST APIs
  • Strong communicator
  • Willing to travel and work on-site with customers

Nice to have:

Bonus points if you’re a former founder or early engineer at a startup

What we offer:
  • Competitive salary and equity
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews
  • Pension scheme & match up to 4%
  • Life assurance
  • Comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave
  • 6 weeks paternity leave for fathers
  • Cycle-to-Work Scheme
  • MacBooks are our standard

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Forward Deployed Engineer

New

Senior Forward Deployed Engineer, AI

As a Senior Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the foref...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field
  • 5+ years of experience in backend software development
  • 3+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development
  • Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks
  • Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration
  • Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments
  • Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority
  • Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR)
  • Strategic and innovative thinking, with a track record of aligning technical solutions to business goals
Job Responsibility
Job Responsibility
  • Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, leveraging frameworks such as TensorFlow, PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex)
  • Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems
  • Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction
  • Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency
  • Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement
  • Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks
  • Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning
  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership
  • Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
Read More
Arrow Right
New

Senior Forward Deployed Engineer, AI

As a Senior Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the foref...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field
  • 5+ years of experience in backend software development
  • 3+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development
  • Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks
  • Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration
  • Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments
  • Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority
  • Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR)
  • Strategic and innovative thinking, with a track record of aligning technical solutions to business goals
Job Responsibility
Job Responsibility
  • Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, leveraging frameworks such as TensorFlow, PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex)
  • Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems
  • Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction
  • Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency
  • Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement
  • Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks
  • Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning
  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership
  • Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
Read More
Arrow Right
New

Senior Forward Deployed Engineer, AI

As a Senior Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the foref...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field
  • 5+ years of experience in backend software development
  • 3+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development
  • Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks
  • Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration
  • Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments
  • Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority
  • Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR)
  • Strategic and innovative thinking, with a track record of aligning technical solutions to business goals
Job Responsibility
Job Responsibility
  • Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, leveraging frameworks such as TensorFlow, PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex)
  • Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems
  • Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction
  • Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency
  • Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement
  • Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks
  • Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning
  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership
  • Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
Read More
Arrow Right
New

Senior Forward Deployed Engineer

In the last six months we experienced an increase in demand for software enginee...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
  • You are interested in AI/ML
  • You’re good at quickly building a good understanding of novel problems, capabilities, architectures and understanding trade-offs and limitations
  • Strong cross-functional collaboration
  • Ability to understand and navigate organizational boundaries and bring people together to achieve the best outcome for our customers and Intercom
  • Deep knowledge of a high-level programming language (for example, JavaScript, Python, Ruby, etc.)
  • Able to prototype and ship software fast, while maintaining a high bar on quality and the focus on business goals and outcomes
  • Proficient using and writing REST APIs to integrate systems effectively
  • Strong communicator
  • Can easily talk to engineers and non-technical audiences about the same topics at different altitudes, and different levels of detail
Job Responsibility
Job Responsibility
  • Drive the adoption of Fin by helping prospects unlock the power of Intercom’s AI capabilities to automate and scale their support operations
  • Embed deeply with strategic customers to understand their business challenges and technical requirements in detail
  • Provide them with insight to achieve outstanding results with Fin
  • Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion
  • Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, project success and actionable product feedback
  • Contribute to and evolve the Forward Deployed Engineering function
  • Codify best practices and share insights gained from customer engagements to help us scale and grow
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews
  • Pension scheme & match up to 4%
  • Life assurance
  • Comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave
  • 6 weeks paternity leave for fathers
  • Cycle-to-Work Scheme
  • Fulltime
Read More
Arrow Right
New

Senior Forward Deployed Engineer

In the last six months we experienced an increase in demand for software enginee...
Location
Location
United States , San Francisco
Salary
Salary:
175750.00 - 247250.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally, you’ve built an exciting SaaS product in your previous roles
  • You are interested in AI/ML. You’re good at quickly building a good understanding of novel problems, capabilities, architectures and understanding trade-offs and limitations
  • Strong cross-functional collaboration. Ability to understand and navigate organizational boundaries and bring people together to achieve the best outcome for our customers and Intercom.
  • Deep knowledge of a high-level programming language (for example, JavaScript, Python, Ruby, etc.)
  • Able to prototype and ship software fast, while maintaining a high bar on quality and the focus on business goals and outcomes.
  • Proficient using and writing REST APIs to integrate systems effectively.
  • Strong communicator. Can easily talk to engineers and non-technical audiences about the same topics at different altitudes, and different levels of detail.
  • Willing to travel and work on-site with customers to build strong relationships and deeply understand their needs.
Job Responsibility
Job Responsibility
  • Drive the adoption of Fin by helping prospects unlock the power of Intercom’s AI capabilities to automate and scale their support operations.
  • Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Provide them with insight to achieve outstanding results with Fin.
  • Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion.
  • Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, project success and actionable product feedback.
  • Contribute to and evolve the Forward Deployed Engineering function. Codify best practices and share insights gained from customer engagements to help us scale and grow.
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!
  • Fulltime
Read More
Arrow Right

Senior Forward Deployed Engineer - Partners & Professional Services

Our partner ecosystem and professional services motion is foundational to Tempor...
Location
Location
United States
Salary
Salary:
205000.00 - 320000.00 USD / Year
temporal.io Logo
Temporal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in software architecture, professional services, or solutions engineering, with a focus on distributed systems or platform adoption
  • A builder’s mindset—you create what’s needed, not just deliver what already exists. You’re comfortable working in environments where enablement content and best practices are still being defined
  • Strong background in designing and guiding event-driven, asynchronous, or microservice-based architectures
  • Fluency in multiple programming languages such as Go, Java, TypeScript, or Python, and experience working across diverse technical environments
  • Familiarity with messaging and orchestration tools like Kafka, RabbitMQ, NATS, or workflow engines, and the ability to apply those concepts to real-world systems
  • Proficiency with cloud platforms (AWS, GCP, Azure) and modern application delivery practices, including infrastructure-as-code and observability
  • Excellent communication skills—capable of engaging with engineers, architects, and business stakeholders through writing, conversation, and visual design
  • Comfortable discussing distributed system technologies, design decisions, and best practices
Job Responsibility
Job Responsibility
  • Lead architectural enablement efforts with customer engineering teams and partner organizations, building distributed systems using Temporal
  • Scope and structure technical projects by helping teams define goals, organize delivery plans, and align on system design
  • Provide deep architectural guidance and hands-on mentorship through code contributions, design reviews, and technical workshops
  • Build the content, tools, and frameworks needed to enable success—often in real time as you support teams through their first production initiatives with Temporal
  • Collaborate closely with Sales, Customer Success, and Partner teams to accelerate adoption, expand workloads, and drive account success through enablement
  • Teach Temporal’s architectural patterns through documentation, training content, example code, and live instruction—all of which you will help create
  • Contribute prototypes, integration patterns, and reusable assets that help teams adopt Temporal efficiently and effectively
  • Channel learnings from the field back into internal product, documentation, and partner strategy discussions
What we offer
What we offer
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more
  • $3,600 / Year Work from Home Meals
  • $1,500 / Year Career Development & Learning
  • $1,200 / Year Lifestyle Spending Account
  • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment)
  • $500 / Year Professional Memberships
  • Fulltime
Read More
Arrow Right

Senior Software Engineer, Forward Deployed

As a Senior Software Engineer, Forward Deployed Engineer (FDE) you'll work direc...
Location
Location
France , Paris
Salary
Salary:
Not provided
invisible.co Logo
Invisible Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of software engineering experience, including significant time spent building data, ML, or backend systems
  • Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems
  • Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS)
  • Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance
  • Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes
  • Strong product and system design instincts — you understand business needs and how to translate them into technical architecture
  • Experience building usable systems from messy data and ambiguous requirements
  • Excellent communication and client-facing skills
  • you’ve led conversations with technical and non-technical stakeholders alike
  • Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments
Job Responsibility
Job Responsibility
  • Collaborate with delivery leaders to scope technical solutions to operational problems
  • Identify workflow optimizations through deep engagement with customer problems and work to build into a stable and scalable solution
  • Design and implement AI-powered workflows using LLMs, embedding models, retrieval systems, and automation tools
  • Translate messy real-world constraints (e.g., inconsistent data, latency requirements) into elegant engineering solutions
  • Iterate quickly based on real-time feedback from operators and clients
  • Build reusable tooling and infrastructure that accelerates future deployments
What we offer
What we offer
  • Bonuses and equity are included in offers above entry level
  • Fulltime
Read More
Arrow Right

Senior Software Engineer, Forward Deployed

As a Senior Software Engineer, Forward Deployed Engineer (FDE) you'll work direc...
Location
Location
United States , Austin; New York; San Francisco Bay Area; Washington DC–Baltimore
Salary
Salary:
165000.00 - 266000.00 USD / Year
invisible.co Logo
Invisible Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of software engineering experience, including significant time spent building data, ML, or backend systems
  • Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems
  • Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS)
  • Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance
  • Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes
  • Strong product and system design instincts — you understand business needs and how to translate them into technical architecture
  • Experience building usable systems from messy data and ambiguous requirements
  • Excellent communication and client-facing skills
  • you’ve led conversations with technical and non-technical stakeholders alike
  • Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments
Job Responsibility
Job Responsibility
  • Collaborate with delivery leaders to scope technical solutions to operational problems
  • Identify workflow optimizations through deep engagement with customer problems and work to build into a stable and scalable solution
  • Design and implement AI-powered workflows using LLMs, embedding models, retrieval systems, and automation tools
  • Translate messy real-world constraints (e.g., inconsistent data, latency requirements) into elegant engineering solutions
  • Iterate quickly based on real-time feedback from operators and clients
  • Build reusable tooling and infrastructure that accelerates future deployments
What we offer
What we offer
  • Bonuses and equity are included in offers above entry level
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.