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Senior Forward Deployed AI Engineer

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Smartsheet

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role.

Job Responsibility:

  • Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout
  • Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning
  • Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements
  • Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically
  • Own Deployment Kit quality for your pod
  • Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria
  • Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements
  • Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality

Requirements:

  • 6–10+ years production software engineering, including 3+ years deploying AI/ML to production
  • Deep Python
  • strong TypeScript/JavaScript
  • Proven track record leading complex enterprise technical engagements
  • Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, agent deployment at scale
  • System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services
  • Demonstrated ability to create reusable technical assets that others use in production
  • Strong written and verbal communication
  • Ability to travel 25–50% of the time
  • Eligible to work in the UK on an ongoing basis
  • BS or MS in Computer Science, a related field, or equivalent industry experience

Nice to have:

  • Experience founding or scaling an FDE/solutions engineering function
  • Technical founder background
  • Databricks, AWS Bedrock, or Temporal experience
  • Deep domain knowledge in healthcare, financial services, or government
  • Agent framework contributions (Strands SDK, LangChain, open-source MCP servers)
  • Proficiency in German/French language
  • Familiarity of AI governance, ethics, and regulatory requirements (e.g. GDPR, UK/EU AI Act)

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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