Senior Forex Exchange Analyst, Citi

Citi

Location:
Colombia, Bogotá

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

A Markets Ops Sr Analyst oversees the accuracy of information impacting settlement, booking, financial statements, and regulatory reporting while ensuring adherence to policies and local regulatory requirements. The role involves implementing risk and control measures, engaging in process improvements, and managing operational workflows. Responsibilities also include supporting strategic transformations and providing training and career development guidance within the team.

Job Responsibility:

Executing and support the strategy defined by Markets LATAM Operations Management in any present needs related to Control, Risk, BAU, Projects & Initiatives, follow ups and implementation
Handling operational flaws by the thorough identification of root causes, quick engagement with process actor to get to efficient definition of action plans and mitigation of operational risks
Works in close partnership with the Business Heads and Markets Ops, CSC Heads to ensure all local Markets processes are identified, controls are properly implemented, duly assessed, and monitored and control gaps are rapidly identified, escalated and timely solved
Providing support, education and training to staff aimed to build risk, control, and efficiency awareness within Markets ops
Helping the team to build solid career development plans, training paths aligned with staff needs and promoting a healthy work environment framed by collaborative spaces and teamwork
Having a mindful view of escalation topics and maintaining proactive communication with Senior Management through periodic updates on tasks progress and identified or potential issues
Ensure the required documentation for every single process supported by Markets Operations LATAM (Purchase/ Sales of securities, derivatives and FX)
Keep documented the 100% of the operational process in the operational bulletins of the area, manuals, control matrix and contingency plans
Handling risk escalations from junior staff and providing guidance and support
Applying solid understanding of risk/control and efficiency management standards, and correct interpretation of policies' purpose
Implementing procedures and controls of the local and regional processing based on compliance standards and policy objectives
Remains up to date with all policies and new regulations impacting the Markets business and support the implementation in a timely and proper manner
Assisting in the management of all activities related to external/internal audits and reviews affecting plan vanilla markets products
Periodically reviewing and updating the quality and service indicators to come up with actions aimed to improve such indicators on a continuous basis
Identifying and implementing process improvements, service enhancements, or technology enhancements
Ensuring that all transactions are being settled, booked, and delivered to customer on a daily basis as agreed upon in SLAs
Ensuring the local regulatory reports are produced with high quality, according with scheduled timeframes and sent to regulators or stakeholders in a timely manner

Requirements:

3-5 years of experience
Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations
Working knowledge of call center Technologies including systems, technologies and system work practices
Previous customer service management experience within a call center setting
Tertiary qualifications desirable
Outstanding problem-solver
Should demonstrate a commitment to quality and attention to detail
Demonstrated comprehension of Treasury products, accounting and regulatory policies
Consistently demonstrates clear and concise written and verbal communication skills
Speak and write English fluently

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Senior Forex Exchange Analyst