Senior FLM Service Expert

• Develop and implement harmonized operational processes across all local markets in close collaboration with stakeholders
• Act as the Process Owner within TopCo and drive adoption in local markets and vendors leveraging on the Process Governance Framework. Define requirements for VT OSS Systems to digitalize and automate harmonized processes
• Leverage Vantage Towers’ IT architecture and technology capabilities to optimize efficiency: Identifiy preferred infrastructure suppliers (e.g., field service and maintenance providers). Develop and implement strategic blueprints for supplier engagement and vendor selection in partnership with local markets and supports related procurement initiatives accordingly
• Develop and operationalize resilience and BCM strategies within FLM domain in alignment with the Crisis Management team
• Drive Operational Readiness in FLM domain for new products and services, including Data Governance Framework and Control
• Develop and rollout of a Governance & Performance Review structure (incl. Reports) for FLM suppliers in the local markets. Lead Governance Meetings
• Influence on FLM vendors and LMs capacity management and governance to optimize the resource allocation and cost efficiency
• Lead and collaborate on global projects, ensuring alignment between central departments and local markets

• At least 5 years experience in O&M Domain, notably in Tower Co
• Relevant experience in optimisation of infrastructure related processes
• Relevant experience in change management for the adoption to a new way of working in the local markets and their suppliers
• Broad and comprehensive understanding of theories and practices about infrastructure operations and maintenance
• Strong relations with internal and external partners to support infrastructure operations and maintenance
• Strong communication, interpersonal and negotiation skills
• Strategic mentality, analytical and conceptual skills, and ability to work in a team
• Ability to lead and manage cross-functional teams
• Successfully completed university studies with a Bachelor or Master Degree of Telecommunications Engineering or similar education
• Fluency in English is mandatory (C1 according to CEFR)

Spanish and Portuguese fluence are a nice to have

• Meal Allowance: Delivered on Pluxee card - €10.20/day
• Full Health Insurance: For employees and co-payment for family members
• Life Insurance
• 7 extra vacation days: 4 flexible, plus 3 fixed — 1 on Carnival, 1 on Christmas, and half a day on Easter and New Year's.
• Parking Slot