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Senior Financial Services Officer

https://www.hsbc.com Logo

HSBC

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Location:
Mainland China, Guangzhou

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Job Responsibility:

  • Responsible for onboarding and renewal of medical panel to provide medical checkup for clients
  • Regularly meeting with HK Team and relative parties to ensure the medical panels are all providing good quality service to HSIC client
  • Identify business needs and requirements and participate in project workgroup to ensure new changes to be implemented efficiently with proper procedure in place and necessary system support
  • Support to build up a proper governance and monitoring control in place to fully comply with internal FIM guideline as well as external regulatory requirements
  • Development and monitors on underwriting demographics portfolio, provide recommendations to improve service standard
  • Review the completeness of the documents submitted
  • Review the correctness / validility of the documents submitted
  • Issue requests to further assess the situation before decision making
  • To underwrite the eligibility of applicants based on the risk level

Requirements:

  • 3 to 5 years of solid experience in backend insurance operations or medical panel operations
  • Candidate with experience in dealing with the internal and external compliance/regulations/governance and/or project management experience will give advantage
  • Detail oriented and able to multi tasks
  • Fluent in written and spoken English and Chinese
  • Strong self-motivation and ability to work under pressure and strong job commitment
  • Good communication and negotiation skills, with a thorough understanding of insurance products and analytical mind
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Can work independently as well as good team working spirit
  • Insurance Operation/Underwriting background is preferred

Additional Information:

Job Posted:
May 20, 2025

Expiration:
June 06, 2025

Employment Type:
Fulltime
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