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Our client is a highly respected independent financial planning firm seeking an experienced Senior Financial Planning Administrator to join their growing team. This is an opportunity for an experienced financial planning professional who enjoys taking ownership of complex cases, supporting Advisers at a high level and mentoring junior colleagues while maintaining exceptional standards of client service. The Role Working closely with Financial Advisers and the wider support team, you'll manage more complex client cases and play a key role in ensuring the smooth delivery of the financial planning process.
Job Responsibility
Preparing high-quality documentation ahead of client meetings
Managing complex new business cases from submission through to completion
Obtaining provider information, valuations and illustrations
Ensuring client records are maintained accurately and in line with regulatory requirements
Completing anti-money laundering and compliance checks
Acting as a key point of contact for clients, providers and Advisers, resolving queries efficiently
Supporting ongoing client servicing, annual reviews and policy servicing
Monitoring workflow to ensure service levels are consistently achieved
Providing guidance and day-to-day support to Junior Administrators where required
Maintaining high standards of accuracy while ensuring compliance with FCA regulations and internal procedures
Identifying opportunities to improve processes and contribute to operational efficiency
Requirements
Experience within an IFA or wealth management administration environment
Strong understanding of financial planning products and advice processes
Excellent organisational and problem-solving skills