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Mercury is building a whole stack of financial tools for startups. The Financial Partnership team maintains our external relationships and streamlines our collective workflows. As a Senior Partnerships Manager, you’ll manage our portfolio of strategic financial partners who enable us to provide products and services to our customers. Your main priority will be growing our current partnerships and ensuring all integrations and escalations are managed appropriately. You’ll also be responsible for building out our network of potential partners - this will include a mix of operations, product thinking, and relationship building.
Job Responsibility:
Manage a portfolio of strategic financial and payments partnerships
Be the driving force behind building Mercury’s network of financial relationships
Sell the impact and value of being a partner to Mercury, while negotiating the best returns/outcomes for Mercury
Be the internal expert on the payments, card issuance, and B2B ecosystem and build our knowledge base on how this system works
Work closely with Legal and Finance to negotiate new contracts with our card issuance partners and help manage revenue
Manage new partner selection, ecosystem expansion, and product innovation
Unblock internal teams wherever possible and advocate for Mercury’s roadmap to drive efficiency for internal teams
Manage partnership strategy and executive engagement
Clearly communicate the compliance, regulatory, and technical products of Mercury accurately in order to liaison between product teams and win over external partners
Requirements:
6+ years of relevant banking/payment operations experience
4+ years of card issuance experience, ideally as a strategic partnership manager
Strong partnership leader who enjoys growing partnerships and exploring new innovative ways of working together
Excellent communicator both internally and externally
Highly organized project manager
Ability to manage partnerships both tactically and strategically
Consistently exercise empathy
Strong product sense
Excellent negotiator and expertise in navigating strategic deals
Technically inclined or comfortable enough with technical concepts to interface between technical teams inside and outside of Mercury
Stay calm and collected while working on ten things at once
Exercise creativity while working within difficult constraints
Think of customers first, always approaching problems from customer perspective
Be able to simplify complex systems and problems into manageable steps and document them accordingly
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