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Senior Financial Analyst, R&D Finance

United States Employment contract 96640.00 - 142000.00 USD / Year · Job Posted June 16, 2026
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Job Description

Twilio is seeking a motivated, curious, and collaborative Senior Financial Analyst to join our R&D Finance team. As Twilio enters the 'Unified Platform' era—consolidating SendGrid, Voice, and Messaging into a single unified SDK and Console—and accelerates the rollout of advanced platform features like Agent Connect and Conversation Relay, our R&D Finance organization is evolving its structure to move from tactical execution to elevated strategic partnership. In this high-impact role, you will serve as the primary autonomous finance partner for our R&D engineering and product teams. The scope of this role is focused exclusively on Cloud infrastructure costs (AWS and hosting spend), which are becoming increasingly complex as Twilio builds in a platform context, with our global hosting infrastructure spend approaching ~$470M annually.

Job Responsibility

  • Act as an autonomous finance partner to R&D, Product, and Engineering leadership
  • Lead cross-functional conversations to determine whether infrastructure cost surges are driven by healthy customer volume growth or inefficient engineering configurations
  • Partner seamlessly across Accounting, Engineering, FP&A, and FinOps teams to ensure accurate COGS/OpEx accounting classifications and product-line allocation of cloud costs, while driving upstream process automation and data integrity
  • Lead the monthly and quarterly forecasting process for R&D hosting infrastructure
  • Build dynamic models capable of managing complex, non-linear cloud billings from major providers and LLM partners
  • Conduct deep-dive variance analyses and link financial outcomes directly to usage changes driven by product/market dynamics, translating technical platform adjustments into clear financial impacts
  • Proactively identify engineering cost-containment opportunities and partner with product managers to design and track cloud cost-efficiency strategies while maintaining platform performance
  • Lead strategic projects, analysis, deepdives to drive ROI opportunities and costs reductions
  • Build flexible financial models to support scenario planning, product expansions, and support data-driven investment trade-offs
  • Track and analyze vendor spend patterns, cloud capacity utilization, and budget consumption across core R&D functions
  • Communicate complex financial analyses and technical cloud cost structures in clear, actionable ways to non-financial audiences and engineering stakeholders

Requirements

  • 5+ years of finance experience in progressive FP&A, operational finance or strategic corporate finance roles
  • Detail-oriented mindset with strong analytical, problem-solving, and deep-dive capabilities to thoroughly investigate complex technical issues and evaluate massive cloud data footprints
  • Expertise in leveraging Excel/Google Sheets to construct multi-variable, driver-based models, specifically for completing complex unit economics and cloud infrastructure spend analysis
  • Proven ability to operate independently and thrive within highly ambiguous environments, moving beyond basic data pulling to drive strategic engineering conversations
  • Excellent communication and interpersonal skills, with a proven ability to translate complex cloud architecture variances to non-financial product stakeholders
  • Demonstrated ability to drive simplification and automation of financial and business processes, modeling and reporting

Nice to have

  • Bachelor's degree in Finance, Business, Economics, Computer Science, or a related operational field
  • Direct experience managing cloud infrastructure/hosting spend within a high-growth Technology, Software-as-a-Service (SaaS), or Cloud environment
  • Familiarity with enterprise planning applications (Anaplan), ERP systems (Oracle), or specialized cloud cost optimization tools
  • Demonstrated ability to use Gen AI tools to drive simplification and automation

What we offer

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave

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