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The role of Senior Finance Officer ensures that billing, electronic claiming, receipting, reconciliations, monthly statements (including Home Care Package, and Tax Invoices), and month end activities are carried out in a timely and accurate manner and in accordance with relevant legislation. The Senior Finance Officer will also be providing operational support with account enquiries relating to billing, statements, and debt collection.
Job Responsibility:
Review and resolve anomalies / variances in a timely manner
Prepare, review and process the invoicing/billing of fees and contributions in line with legislation and/or agreements
Processing of reimbursements and refunds/discharges in a timely manner
Generate Statements/Invoices in line with HammondCare procedures
Reconciliation of funding received and prepare estimation of billing for the end of month
Prepare Activity statements in accordance with HammondCare procedures
Support the centralised debt collection team with account and debt related queries
Process payments including cash, cheques, EFT, direct debits and credit card in the appropriate system
Issue receipts as required
Prepare reconciliations and journal entries as required
Investigate and respond to account enquiries via phone, email and mail within documented timeframes
Data Analysis with some data entry to identify trends and matters to be investigated further
Appropriate escalation and follow-up actions to other members of the Finance teams as required
Present a friendly and professional face to external enquirers and internal HammondCare staff
Ad hoc projects as required
Requirements:
Minimum of a Certificate IV in Accounting / Management / Business Administration or equivalent
Minimum of 3 years’ experience in a similar finance roles including accounts receivable, billing, and collections
Excellent communication skills, both verbal and written
Negotiation skills, with a customer focused approach
Ability to handle difficult and sensitive conversations with empathy, patience and professionalism
Immediate to advanced computer skills, specifically MS Office (Outlook, Word, Excel)
Ability to work independently and as part of a team
Experience in aged care highly regarded
Nice to have:
Experience in aged care
What we offer:
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options, including hybrid arrangements
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free access to independent counselling support for employees and families
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