Senior Finance Manager, Customer Experience Innovation

• Lead cross-company projects to support customer experience and improve order to cash cycle
• Thought leadership in driving innovative solutions in the ‘order to cash’ cycle
• Represent the Treasury team as a core team member in cross-functional projects, and influence decision making by leaders to drive optimal customer experiences
• Analyze internal or market data to identify opportunities for improvements and drive changes around policy, process or systems as needed
• Partner closely across Treasury and upstream teams to set up global, scalable, efficient, and compliant processes to support Microsoft customers or partners
• Advocate for Microsoft customers and partners to fix root causes of their pain points
• Build relationships with upstream teams in Microsoft
• Provide recommendations to leaders for process and technology strategy decisions
• Project manages key initiatives that touch several teams across Microsoft
• Embody our culture and values

Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.

• Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience
• 1+ year(s) experience in multinationals with multi-product/multi-segment finance roles
• 1+ year(s) work experience in matrix-based organization
• 1+ year(s) work experience in the technology or software industry
• Solid leadership related experience in finance with a relentless drive for delivering impact
• Demonstrated ability to be a simplifier, while working through complex business situations in a rapidly changing environment
• Experience in delivering process improvement and being comfortable with technology solutions to be an effective thoughtful leader
• Cross-group collaboration skills, including the ability to comfortably communicate and influence management
• Demonstrated strategic thinking and ability to act as an evangelist and catalyst to customer experiences
• High-level of integrity, self-confidence, and demonstrated change management
• Lead in a diverse and inclusive culture
• Motivated learner that can clearly identify and articulate business and customer values through creative solutions
• Comfort with ambiguity
• Ability to function well in a fast-paced environment with multiple competing deliverables and tight timelines
• Solid project management and communication skills.