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Lead technical strategy and drive customer success for a leading technology firm. ■About the company Our client is a prominent global technology firm recognized for its innovative solutions and commitment to customer satisfaction. They foster a dynamic environment where technical expertise is valued and impactful contributions are encouraged. ■Role & Responsibilities As a Senior Field Technical Director, you will be instrumental in shaping technical sales strategies and ensuring successful customer implementations. Acting as a trusted advisor to clients, translating complex technical concepts into business value and driving adoption of cutting-edge technology solutions.
Job Responsibility:
Lead the technical vision and strategy for customer engagements
Provide expert technical guidance and support throughout the sales cycle
Develop and deliver compelling technical presentations and demonstrations
Collaborate with sales teams to identify customer needs and propose effective solutions
Ensure successful post-sales technical support and customer satisfaction
Requirements:
Bachelor's degree or equivalent experience
15+ years of experience in IT
Fluent in Japanese and English
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making
Storage, Backup, Virtualization, Linux CLI
Cyber-security & Cyber Resilience
Nice to have:
Strong verbal communication/presentation skills
Strong written skills and the ability to create documentation
Self-starter with excellent organization and time management skills
The ability to work cross-functionally and run meetings to achieve a plan
The ability to manage projects and to drive to a deadline