Senior Field Service Engineer

• Serves as project management lead for MRI lab build-outs, system installations, and modifications. Defines specifications, timelines, and operational readiness requirements. Develops objectives, schedules, and repeatable procedural checklists
• Installs, tests, and documents all product equipment to meet compliance and performance requirements
• Manages all the maintenance and repairs Imricor systems. Troubleshoots and problem solves any customer issues
• Maintains service tickets, quality records, and regulatory documentation
• Coordinates delivery, installation, training, and go-live activities
• Collaborates and works closely with the Sales, Clinical, Operations, and Engineering teams
• Works with the field clinical engineers to provide technical and clinical case support as needed
• Other duties as assigned

• Bachelor’s degree in electrical engineering, mechanical or bio engineering preferred
• 5-7 years of experience with project management or field service engineering. Med-Device industry preferred
• Ability to work independently with minimal supervision
• Proven track record of performing independent investigational and troubleshooting skills
• Demonstrated understanding of documentation requirements
• Strong written, verbal communication skills and customer centric mid set
• Preferred experience working in MRI lab with medical device systems
• Valid driver’s license and passport required

Preferred experience working in MRI lab with medical device systems

• Medical
• Dental
• Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Retirement Benefits