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The purpose of this role is to secure the functional efficiency of the filling machine lines at customer site. The job holder is required to consider the commercial conditions required while performing service and maintenance duties as needed to support customers during their daily production plan.
Job Responsibility:
Secure the functional efficiency of the filling machine lines at customer site
Consider the commercial conditions required while performing service and maintenance duties
Demonstrate advanced knowledge & understanding how related items work
Lead inspections, repairs, preventive maintenances or trouble-shooting at customer site
Preparation of technical reports and record any customer complaints
Support & Coaching of the FSE’s & customer staff regarding technical problems and machine operating best practices
Recommendation & ordering of spare parts when required with customer approval
Installation of modifications when required
Leading of the personnel at the site when required
As required installation of filling line
Report in FSM according to the performed activity in time in full
Requirements:
5+ Experience in the aseptic industry and/or food strongly preferred
Proven record in Field Service and customer contact
Proficiency in written & Verbal English and French is a must
Local Language is Required
What we offer:
Competitive compensation
Opportunity to partially work from home
Part of a globally successful international company
Personal development opportunities
Trainings and coaching opportunities from senior team members