Senior Field Service Engineer

• Manage and Supervise the SIG FSE Team
• Ability to apply multiple leadership styles to deliver SIG SSA TS KPIs through people
• Resource planning and coordination for services, projects, ad hoc requests, breakdowns, development, etc
• Support and coordinate installation of filling lines
• Responsible for Service Master Plan development and execution for all customers in the region
• Customer relationship management through structured meetings and protocols
• Manpower planning and job assignment for daily/weekly tasks for production supervision
• Coordinating required training and development of Customer Technical and Operational Staff – skills matrix
• Spare parts coordination for Africa customers
• Supporting customers for spare parts management decisions on SIG equipment
• Registering customer complaints, assuring information flow and coordinating required actions on site and involved parties
• Support of the customers regarding chronic performance issues on SIG equipment
• Responsible for department and customer adhoc, daily, weekly and monthly reports
• Driver of VAPS, On Site Optimizations, and Must Points

• Req Technical Trade Test – Preferably Millwright
• Demonstrating intent to further studies
• 1-2yrs experience in aseptic industry and/or Food strongly preferred
• Proficiency in written & verbal English is a must
• Local Language and French is beneficial

Local Language and French is beneficial

• competitive compensation
• an opportunity to partially work from home
• part of a globally successful international company
• personal development opportunities, trainings and coaching opportunities from senior team members