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The Field Service Engineer has responsibility for leading and executing customer-facing installations, site MRI lab build-outs, system modifications, and ongoing service and maintenance for Imricor systems, including the Advantage System and all third-party equipment.
Job Responsibility:
Serves as project management lead for MRI lab build-outs, system installations, and modifications
Installs, tests, and documents all product equipment to meet compliance and performance requirements
Manages all the maintenance and repairs Imricor systems
Maintains service tickets, quality records, and regulatory documentation
Coordinates delivery, installation, training, and go-live activities
Collaborates and works closely with the Sales, Clinical, Operations, and Engineering teams
Works with the field clinical engineers to provide technical and clinical case support as needed
Requirements:
Bachelor’s degree in electrical engineering, mechanical or bio engineering preferred
5-7 years of experience with project management or field service engineering
Ability to work independently with minimal supervision
Proven track record of performing independent investigational and troubleshooting skills
Demonstrated understanding of documentation requirements
Strong written, verbal communication skills and customer centric mid set
Valid driver’s license and passport required
Nice to have:
Med Device industry preferred
Preferred experience working in MRI lab with medical device systems
What we offer:
Medical
Dental
Vision
Health Savings Accounts
Health Care & Dependent Care Flexible Spending Accounts