Senior Field PLM Manager - US

• Lead, mentor, and develop a geographically distributed team of Field PLMs across the United States
• Foster a high-performance culture centered on technical excellence, accountability, collaboration, innovation, and customer success
• Recruit, retain, and develop top technical talent while building strong succession and career development plans
• Lead through influence and example with a “lead from the front” leadership style while maintaining strong technical credibility
• Effectively manage team performance through coaching, mentoring, and timely performance management
• Facilitate collaboration across remote teams and multiple organizational functions
• Build trusted advisor relationships with customer executives, technical leadership teams, and key stakeholders
• Lead customer escalations and coordinate across Sales, Support, Product Management, and Engineering to drive successful outcomes
• Support critical account situations with hands-on technical leadership and executive engagement
• Guide teams through complex customer environments, competitive positioning, solution architecture discussions, and technical strategy development
• Represent the “voice of the field” by providing actionable customer, competitive, and market feedback that influences product direction and company strategy
• Partner with Product Management and Engineering to improve product quality, operational simplicity, deployment readiness, and customer experience
• Drive organizational readiness around AI-driven operations, automation, cloud-native networking, and next-generation infrastructure solutions
• Partner closely with Sales Leadership to develop and execute sales strategies
• Drive new customer logos, strategic account expansion, and life-long customer initiatives
• Assess coverage models, and technical resource utilization to optimize business outcomes
• Promote consultative and value-based selling methodologies throughout the team
• Assist the team with compelling business cases and technical value propositions aligned to customer outcomes
• Build strong partnerships with Product Management, Engineering, Support, Marketing, and Executive Leadership teams
• Support innovation initiatives, technical enablement programs, and organizational transformation efforts

• 10+ years of experience in enterprise networking, infrastructure, cloud technology, or technical presales environments
• 5+ years of experience leading high-performing technical teams
• Proven success leading geographically distributed organizations across the United States
• Demonstrated success supporting strategic enterprise accounts, complex technical sales cycles, and executive-level customer engagements
• Proven ability to win, drive retention, and strategic account growth
• Strong background leading technical teams in fast-paced, high-growth environments
• Deep expertise in several of the following areas: Enterprise networking (wired and wireless)
• Network Access Control (NAC)
• SASE and security architectures
• SD-WAN
• Routing and switching
• Cloud networking and cloud-native architectures
• AI-driven networking and operational efficiencies
• Automation and orchestration
• Network observability and troubleshooting
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field experience preferred

Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field experience preferred

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion