Senior Field Operations Manager Job at Social Value Portal Ltd (London)

Senior Manager, Field Operations

In this role, you’ll shape the growth and performance of Airbnb’s Homes business...

Location

Brazil , São Paulo

Salary:

46666.67 - 58333.33 BRL / Month

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in global operations, business development, or marketplace management
5+ years in a people-leadership role managing and scaling teams
Deep market expertise and strong understanding of the Brazilian travel and hospitality landscape
Experience driving local growth and community engagement
A combination of operational and commercial skills to acquire supply across multiple channels
A bold, compassionate, and action-oriented leader with a strong bias for action
Proven ability to develop, coach, and empower high-performing teams
Analytical and strategic thinker who uses data and insights to shape strategies
Proven ability to influence product, policy, and cross-functional teams
Skilled at leveraging tools, dashboards, and analytics to assess performance

Job Responsibility

Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across Brazil
Partner closely with the Country Manager to execute country strategic plans
Design and execute acquisition strategies to bring new, high-quality supply to Airbnb
Experiment boldly to unlock new sources of supply
Guide territory-level strategies for acquisition, optimization, and host quality
Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product
Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs
Identify market trends and opportunities, providing solutions to overcome barriers
Coach and develop talent, building a high-performing team culture

What we offer

Bonus
Equity
Benefits
Employee Travel Credits

Fulltime

Senior Product Operations Manager

We are seeking a highly motivated and detail-oriented Product Operations Manager...

Location

United States , Lancaster

Salary:

Not provided

Kodiak Robotics

Expiration Date

Until further notice

Requirements

3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company
Highly analytical with a proven ability to use data to drive process improvements and product decisions
Exceptional attention to detail and a track record of driving timely execution in complex environments
Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product)
Must be willing to work full-time in the Lancaster, TX office
A non-technical degree is acceptable, but evidence of some technical aptitude or "nerdiness" is a plus

Job Responsibility

Process Design and Scalability: Partner closely with Product and Engineering to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology
Feedback Loop Management: Collect, analyze, and prioritize inbound user and field feedback, translating operational needs into actionable product and engineering requirements
Feature Deployment & Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment
Cross-Functional Collaboration: Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption
Operational Excellence: Focus on driving attention to detail and timeliness in product deployment and operational workflows
Performance Monitoring: Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders
Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams

What we offer

Competitive compensation package including equity and biannual bonuses
Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
Flexible PTO and generous parental leave policies
Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)

Fulltime

FLEX Senior Manager, Marketing Operations

The FLEX Senior Manager, Marketing Operations will support efforts to shape the ...

Location

United States , Bethesda, MD

Salary:

52.06 - 70.34 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university with a Marketing or Computer Science related concentration
5 or more years of experience in related field
Experience working with Adobe Campaign or comparable Marketing Automation Tool(s)
Project Management Experience
Exceptional problem-solving skills and the demonstrated ability to make sound decisions
Work autonomously and effectively prioritize tasks
Demonstrated ability to thrive in fast-paced environments and remain calm under pressure

Job Responsibility

Supporting Operations
Enhances and deploys standardized activation procedures and ceremonies across all operational teams
Oversees and enhances the defect tracking process and ceremonies
Establishes, develops, and implements operational and process-oriented business intelligence practices
Supports the Senior Director Campaign Operations with designing and implementing an optimized data model for Adobe Campaign Version 8
Manages the conversion of all Adobe Campaign V7 campaigns and non-Adobe Campaign campaigns to Adobe Campaign V8
Collaborates with external support teams to document and improve the production support process

What we offer

Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts

Fulltime

Senior Sales Operations Manager

Cricut is looking for a self-motivated, detail-oriented, and analytically minded...

Location

United States , South Jordan

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Supply Chain, Finance, or related field (preferred)
5+ years of experience in sales operations, demand planning, or supply chain management
Strong analytical skills and the ability to work with large datasets
Expertise in Excel (pivot tables, formulas, trend analysis)
Experience with business intelligence tools such as Tableau, Domo, or similar
Experience with statistical modeling and sales forecasting
Proven ability to drive results through process improvement and data insights
Excellent organizational, communication, problem-solving skills and detail-oriented
Ability to thrive in a fast-paced, team-oriented environment with minimal supervision

Job Responsibility

Prepare weekly, monthly, and quarterly materials for business reviews with Sales and Finance
Build, run, and analyze reports and dashboards to provide key business insights for Cricut and retail partners
Support ad hoc reporting requests and develop tools/processes to improve team efficiency
Manage forecasting and demand planning for Machines, Extensions, Consumables, and Accessories
Conduct weekly/bi-weekly inventory planning calls with major retail accounts
Create and maintain a rolling SKU-level sales plan by account and by week
Analyze weekly sales performance vs. forecast and report findings to stakeholders
Monitor inventory levels, sales trends, and market conditions
communicate risks and opportunities proactively
Collaborate with Key Account Managers and leadership to develop quarterly and annual business plans

What we offer

competitive Medical, Dental, and Vision coverage
a 401(k) match
generous PTO
tuition reimbursement
a yearly lifestyle stipend to support your wellness and passions
exclusive employee discounts
relocation assistance is available

Fulltime

Senior Audit Manager – Operational Resilience

The Senior Audit Manager is a senior-level management position responsible for m...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in a related role
Suitable Internal Audit Experience from a highly regulated industry
Audit experience in Operational Resilience and demonstrated ability to lead complex Operational Resilience engagements including assessment of important business services, impact tolerances, resource mapping and vulnerabilities identification and tracking
Experience of leading Audit team through audit engagements
Experience in business, functional and people management
Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred
Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
Strong stakeholder management skills
Effective negotiating, influencing and relationship management skills

Job Responsibility

Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Senior Manager, Operations Knowledge Systems & Process Design

This isn't traditional knowledge management. You're building the operating syste...

Location

United States , Nashville

Salary:

Not provided

Checkr

Expiration Date

Until further notice

Requirements

7+ years of experience in operations, process improvement, knowledge management, or related fields
3+ years leading teams or complex cross-functional initiatives
Demonstrated expertise in business process design, mapping, and optimization (Lean, Six Sigma, or similar methodologies)
Strong systems thinking—ability to see how knowledge, process, technology, and people interconnect
Proven ability to write clear, effective operational content that scales across audiences and channels
Data fluency: comfortable using metrics and analytics to drive decisions and measure impact
Experience building scalable solutions that work across multiple teams or functions
Excellent stakeholder management skills with ability to influence without authority
Clear, compelling communication—can translate complex systems into understandable frameworks

Job Responsibility

Design and evolve the knowledge infrastructure that powers compliance operations, customer support, and external help center content
Write and oversee the creation of content that works—clear, actionable knowledge that scales across channels and use cases
Develop and maintain structured taxonomies and leverage AI-powered approaches for organizing and surfacing unstructured content
Create systems that enable both human agents and AI systems to leverage knowledge effectively
Establish frameworks for knowledge quality, governance, and lifecycle management that scale with business growth
Map, document, and optimize cross-functional processes across compliance, support, and supply chain operations
Design processes that balance efficiency, quality, and customer experience outcomes
Build process frameworks that support continuous improvement and rapid iteration
Harness conversation analytics and AI to surface patterns, gaps, and opportunities in knowledge and process performance
Use operational data and performance metrics to identify knowledge and process gaps and translate insights into action

What we offer

Lunch four times a week
Commuter stipend
Snacks and beverages

Fulltime

EMEA Employee Relations & HR Operations, Senior Manager

This position leads the Employee Relations (ER) and HR Ops function for the EMEA...

Location

Ireland , Dublin

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Strong ER experience gained through increasingly responsible positions within Human Resources with a focus on employee relations and people management
Strong people leadership skills focused on coaching and collaboration
Experience leading complex projects and organizational change, driving operational excellence and improved employee experience
Exceptional verbal and written communication skills in English
Ability to prioritize work and navigate ambiguity in a high growth, fast paced matrix environment
Demonstrated ability to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders
Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
Objective and trusted advisor
credible employee advocate with the ability to work on a global team and manage remote employees
Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint

Job Responsibility

Provide regional leadership to the EMEA Employee Relations and HR operations team
Lead, manage and develop team to achieve annual goals and progress the strategic ER roadmap
Act as objective and trusted advisor for both employees and management across the region
Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, local employment laws, conflict resolution, performance management, progressive discipline, reductions in force and other separations of employment
Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way
Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable
Partner with legal counsel as needed
Leads and develop team to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience
Provide leadership and support to the HR Operations team to ensure operational excellence and labor compliance in all jurisdictions
Ensure local legal compliance in areas such as contract and personnel file management

Marketing Automation & Messaging Operations Senior Manager

The Product Marketing & Subscriber Strategy team builds DTC strategies and testi...

Location

United States , New York

Salary:

121000.00 - 162200.00 USD / Year

Disney

Expiration Date

Until further notice

Requirements

Minimum of 6 years audience and/or data strategy
Experience with marketing-activation technology
Ideally worked with CRM and customer data marketing systems (e.g., DMP, CDPs, email/app activation platforms, etc.)
Proven ability to act as subject matter expert on state of the data, audiences, technology
Proven ability to learn new data and technology systems and maximize the value they can deliver
Proven ability to manage complex relationships and negotiate with senior leadership to create alignment and influence leadership as needed
Proven ability to manage documentation and strategic framing of complex audience strategies in user-friendly ways
Proven success influencing leaders from other teams and organizations with audience prioritization
Leadership track record of working with key partners to ensure CRM needs are on their roadmap
Proven ability to clearly and frequently communicate with leadership and partners

Job Responsibility

Lead data enablement, ensuring clean, accurate data flows into Braze, informing advanced targeting and segmentation
Partner cross-functionally to design and activate multi-channel campaigns that leverage data for personalization and impact
Collaborate with Data Platforms, Engineering and Analytics teams to align data pipelines with business goals
Monitor and report on campaign performance, delivering insights that improve audience strategies
Ensure compliance with data governance and internal policies
Serve as subject matter expert on audience strategy, data systems, and emerging marketing technologies
Document and translate complex audience strategies into clear, actionable guidance for partners
Drive continuous improvement by evaluating new tools, processes, and innovations across CRM channels (Email, In-App, Web, CTV)

What we offer

Bonus and/or long-term incentive units may be provided
Full range of medical, financial, and/or other benefits

Fulltime

Senior Field Operations Manager

Social Value Portal Ltd

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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Job Posted:January 26, 2026

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