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Senior Field Operations Manager

United Kingdom, London 78000.00 GBP / Year · Job Posted January 26, 2026
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Job Description

Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience.

Job Responsibility

  • Lead and inspire a dynamic team of 8 IT professionals
  • Hands-on technical leadership across 60+ locations
  • Drive service excellence in a fast-paced environment
  • Balance strategic planning with day-to-day operations

Requirements

  • Multi-site IT leadership experience (in retail/hospitality or similar)
  • Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions
  • Enterprise-level WiFi deployment and management
  • LAN/WAN architecture and troubleshooting
  • Teams/Zoom/Webex platform management
  • Modern Workplace: Windows OS environment
  • Desktop/laptop fleet management
  • Mobile device management
  • Remote support tools
  • Proven team management and development skills
  • Experience in fast-paced, customer-focused environments

What we offer

  • 25% bonus
  • generous holiday
  • pension

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