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This person in this position will report directly to the Senior Manager, GTM Sales Enablement working closely with their peers in the GTM Enablement organization as we continue to transform the business and state of Enablement. If you like adding value and seeing the direct impact of your work, this role is for you. If you thrive in highly dynamic environments and love rolling your sleeves up to get things done, again,this role is for you. As a Field Enablement Business Partner, you will play a strategic role in aligning enablement initiatives with business objectives, acting as the connective tissue between SDR (Sales Development) leadership, marketing, product, and operations. You will be responsible for designing, executing, and optimizing enablement programs that empower SDRs to perform at their best, shorten ramp times, improve conversion rates, and drive revenue growth. You’ll partner closely with sales leaders to identify skill gaps, define key competencies, and deliver tailored enablement solutions.
Job Responsibility:
Act as a consultant for sales leaders on enablement opportunities based on both qualitative and quantitative metrics and performance
Deliver content tailored by audience
Contribute to knowledge bases, training sessions, knowledge development, and weekly updates
Proactively engage with the leadership team to plan, prioritize and execute on the enablement plan
Provide feedback on the effectiveness of curriculums. Propose adjustments or new curriculum additions
Partner with the Learning Design Experience team to develop learning objectives and measurable outcomes for all enablement programs in your area
Follow through on the adoption of pre / post- evaluations and metrics of enablement programs
Maintain knowledge of Twilio’s competitor’s products, company direction, financial stability, etc
Requirements:
1-3+ years in customer value, sales enablement, or direct sales experience, with at least 2 years in a strategic enablement/business partner role
Proven success in driving measurable impact through enablement programs
Strong understanding of the B2B sales cycle, particularly in SaaS or complex sales environments
Experience with sales enablement platforms (e.g., Highspot, Salesloft, Gong), LMS, and CRM systems (e.g., Salesforce)
Excellent communication, facilitation, and stakeholder management skills
Analytical mindset with the ability to interpret data and make informed decisions
Self-starter with the ability to manage multiple initiatives in a fast-paced, dynamic environment
Understanding of sales processes, gained from having worked closely with sales teams, or from having been a sales professional
Team player who recognizes team contributions and celebrates team wins, who is open to new ideas, and comes with a positive attitude, a sense of urgency, and willingness to try what is needed to achieve project goals
Demonstrates different influence styles as appropriate to each situation while maintaining positive relationships
Builds and maintain trusting relationships with peers and stakeholders
Knowledge of current and emerging adult learning theory, and how to put it into practice when designing learning initiatives
Ability to leverage Bloom’s Taxonomy to establish learning outcomes and results