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Senior Federal Deployment Manager

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Palo Alto Networks Italia

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Location:
United States , Fort Meade

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

142000.00 - 230000.00 USD / Year
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Job Description:

The Xpanse Deployment Management team is pivotal to the success of our national security engagements. This role sits at the intersection of Sales, Product, and Engineering, focused on delivering maximum analytical value, ensuring strong product engagement, and driving customer success. As a Senior Deployment Manager, you will serve alongside mission-focused, cross-functional teammates to identify processes, product features, and deployment strategies that pave the way for Xpanse to scale quickly both within existing customers and to new customer bases. Senior Deployment Managers will work with team members and executives across Palo Alto Networks to continually improve product performance and impact, effect customer satisfaction and retention, and facilitate rapid feedback loops between Product and our users.

Job Responsibility:

  • Train users on the technical functions of the Expander and ILI platforms
  • Conduct leadership briefings at customer sites
  • Define workflows implementing Expander and ILI into existing toolkits
  • Embedding with the customer to maximize impact and operationalization
  • Drive user engagement and adoption
  • Lead customer training with Xpanse products and services
  • Manage relationships with user-level and executive-level stakeholders
  • Provide analytical support at customer request
  • Technical troubleshooting
  • Serve as customer advocate with members of product management and engineering
  • Solicit and documenting customer feedback
  • Writing and disseminating detailed engagement progress reports
  • Work closely with Sales to facilitate contract renewals and customer expansions

Requirements:

  • 7+ years of experience in technical client engagement and/or technical intelligence analysis
  • Familiarity with government and military organizational structures
  • Ability to systematically analyze challenges and drive measurable improvements in user adoption
  • Excellent communication and presentation skills
  • Demonstrated ability to challenge curiously and positively
  • Proven track record of thriving in cross-functional environments
  • Must possess an active TS/SCI security clearance
  • Travel expectations of 30% annually

Nice to have:

Advanced understanding of broad cybersecurity concepts and the threat landscape

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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