Senior FCR Specialist Job at Staples Promotional Products

Senior FCR Specialist - HiTouch

HiTouch eMarketplace First Call Resolution Specialists are responsible for inter...

Location

United States

Salary:

17.27 - 25.04 USD / Hour

Staples Promotional Products

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
1+ years in a customer service environment required
Holiday rotation is required
Able to work efficiently under pressure
Able to work well with others
Able to meet deadlines
Stress management skills
A quick-thinking ability
Problem-solving skills
Competency in MS Excel, MS Outlook, internet, and strong typing skills

Job Responsibility

Interacting with customers in response to electronic inquiries stemming from eMarketplace platforms (Amazon, eBay, Walmart, etc)
Complete returns, research, website assistance and problem resolution in a single contact
Act as liaisons between multiple departments to obtain accurate and complete problem resolution on the first contact
Answering customer inquiries to address their needs, complaints, or other issues
Focus on first contact resolution by responding efficiently and accurately
Utilizing software, databases, scripts, and tools appropriately
Understanding and striving to meet or exceed customer service metrics
Making sales or recommendations for products or services
Taking part in training and other learning opportunities
Adhering to all company policies and procedures

What we offer

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs

Fulltime

Senior FCR Specialist

HiTouch eMarketplace First Call Resolution Specialists are responsible for inter...

Location

United States

Salary:

17.27 - 25.04 USD / Hour

Staples Promotional Products

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
1+ years in a customer service environment required
Holiday rotation is required
Able to work efficiently under pressure
Able to work well with others
Able to meet deadlines
Stress management skills
A quick-thinking ability
Problem-solving skills
Competency in MS Excel, MS Outlook, internet, and strong typing skills

Job Responsibility

Interacting with customers in response to electronic inquiries from eMarketplace platforms (Amazon, eBay, Walmart, etc)
Complete returns, research, website assistance and problem resolution in a single contact
Act as liaisons between multiple departments to obtain accurate and complete problem resolution on the first contact
Answering customer inquiries to address their needs, complaints, or other issues
Focus on first contact resolution by responding efficiently and accurately
Utilizing software, databases, scripts, and tools appropriately
Understanding and striving to meet or exceed customer service metrics
Making sales or recommendations for products or services
Taking part in training to expand knowledge
Adhering to all company policies and procedures

What we offer

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days)
Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
$1.00 shift differential when requirements are met

Fulltime

New

Remedial Technician Level 3

Looking for a hands-on job where every day is different? At HSL Compliance, we’r...

Location

United Kingdom , Watford

Salary:

13.57 - 14.51 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A full UK driving licence (essential)
Reliability and strong work ethic
Confidence to work independently
Good communication and customer service skills
Willingness to learn new skills and grow with us
IOSH working Safetly
Healthcare Experince Preferable

Job Responsibility

Carry out repairs and remedial work to get water systems back on track and compliant
Install, repair, and replace pipework, tanks, valves, and fittings to ensure everything runs smoothly
Conduct temperature checks, water sampling, and system flushing to maintain water safety standards
Clean and descale showerheads, outlets, and other water fixtures to ensure they stay in top condition
Assist in identifying and managing risks and implement control measures to keep water systems safe
Make sure all work follows HSE’s ACoP L8 guidelines for water safety
Keep records of completed tasks and any further action needed
Communicate with clients, site managers, and compliance officers to keep everything running smoothly
Stick to health & safety guidelines, including using PPE and safe working practices
Be prepared to visit various locations as required

What we offer

Full training & career development – no experience required
Opportunities to gain industry-recognised qualifications
Paid overtime (including travel time from when you leave home)
22 days annual leave + bank holidays (+ option for 3 extra unpaid days)
Company pension scheme & sick pay scheme
Free eye test every 2 years

Fulltime

New

Night Care Assistant

Dovehaven Care Homes are recruiting for a Care Assistant to join our team at Wes...

Location

United Kingdom , Southport

Salary:

13.50 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrate compassion and empathy in your approach to caring for older people, either through previous roles in social care or in other roles
Self-motivated, resilient and well-organised
Dependable, able to work well under pressure and flexible to meet the needs of the residents and the Home
Caring and sensitive to the needs of others
Committed to providing service excellence
Able to communicate effectively
Able to provide emotional and social support
Committed to providing a high standard of care, promoting dignity and respect

Job Responsibility

Assist other staff in the running of the Home and maintain high standards of care and service towards service users, relatives, visitors and other members of staff
Providing a range of personal and practical care to our residents

What we offer

Fortnightly Pay
28 days annual leave (pro rata)
Free parking
Cost of DBS Check
Comprehensive induction
On-going training and development with the Dovehaven Training Academy
Uniform provided

Fulltime

New

Grill or pizza chef

Individual Restaurants has an exciting opportunity for a Chef De Partie. When yo...

Location

United Kingdom , Birmingham

Salary:

14.00 - 15.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in preparing and cooking dishes to the highest standards, ensuring consistency and adherence to our culinary specifications

What we offer

100% tips and gratuities direct to our team
50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
Enhanced Maternity and Paternity packages
Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
Fully funded apprenticeship programme
Career pathways and development through our high performers programme
Full in-house training through our Individual Restaurants Academy
Employer contribution pension scheme
Team meals on shift

Fulltime

New

Bank Nursery Practitioner

Join Our Team as a Bank Nursery Practitioner! (Zero Hours - Flexible Contract) A...

Location

United Kingdom , Fareham

Salary:

12.21 - 12.47 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working in a childcare setting
Level 2 or Level 3 Early Years qualification is desirable but not essential

Job Responsibility

Create a warm, fun, and nurturing environment where children feel safe and thrive
Plan and deliver engaging, play-based activities aligned with the EYFS framework
Build meaningful relationships with children, families, and colleagues
Monitor and celebrate children’s development milestones, keeping records to share with parents
Support the day-to-day running of the nursery, maintaining high standards of hygiene, safety, and care

What we offer

accrued holiday pay

Parttime

New

Chef

A passionate and qualified individual who is driven and focused with a desire to...

Location

Australia , Yulara

Salary:

29.53 - 33.24 AUD / Hour

Voyages Indigenous Tourism

Expiration Date

April 08, 2026

Requirements

Certificate III in Commercial Cookery and/or Certificate III in Patisserie or equivalent
Minimum 2 years of experience post-apprenticeship in a similar role
Previous experience within a large kitchen operation
Experience within a hotel or resort environment
Understanding of food safety standards and HACCP principles.

Job Responsibility

Assist the kitchen team in delivering high-quality food to guests by preparing ingredients, maintaining a clean and organized workstation, and supporting the kitchen team in the execution of exceptional culinary experiences
Oversee a designated section of the kitchen, supporting the Chef de Partie in daily operations, and ensuring the consistent preparation of high-quality dishes
The Demi Chef also takes on leadership responsibilities, including training junior staff and stepping into a supervisory role when required
Preparing and presenting dishes that meet the hotel's culinary standards and delight guests, by following recipes maintain food safety practices, and contribute to a collaborative kitchen environment that ensures smooth service and quality cuisine.

What we offer

Discounted accommodation
Competitive pay
Resort discounts
Delicious on-shift meals
Relocation assistance payment
Access to staff pool, gym, and Residents Club
Rental discounts
$700 vacation bonus
Resort vouchers for work anniversary
Development opportunities

Fulltime

New

Engineering Manager

ActiveCampaign's engineering team is growing rapidly and we are looking for expe...

Location

Poland , Krakow

Salary:

304000.00 - 456000.00 PLN / Year

ActiveCampaign

Expiration Date

Until further notice

Requirements

3+ years of hands-on technical leadership and people management experience
Strong software development background with experience building and deploying scalable applications in the cloud using CI/CD practices
Production experience in PHP
Python or Java is a plus
Solid database experience with SQL, NoSQL, and event streaming technologies
Proven ability to drive prioritization, delivery cadence, and execution rigor across a team
Quality-first mindset with experience solving challenging technical problems at scale
Strong communication skills and customer focus
Fluent in English (B2 minimum)
Willingness to work flexible hours with regular afternoon availability to overlap with US Central timezone

Job Responsibility

Lead a team of talented engineers who like to ship code and tackle hard engineering problems
Drive strict prioritization and delivery management — ensuring your team is focused on high-impact work and delivering predictably
Create a collaborative work environment that fosters autonomy, inclusivity, innovation, learning, respect and transparency while holding a high bar for craftsmanship
Share knowledge with team members via mentoring, code reviews, design doc reviews, technical talks, and timely feedback
Maintain rigor in high code quality, automated testing, and other engineering best practices
Contribute to and execute on the organization's vision and standards around security, quality, observability, and clean code
Support legacy and modern services and applications in the public cloud and deploy them through CI/CD practices
Demonstrate problem solving and technical innovation by staying hands-on — contributing to architecture decisions, reviewing code, and writing code when needed
Champion AI-first engineering practices — driving adoption of AI tooling and agentic development workflows within your team
Collaborate closely with Product Managers, UX Designers, other Engineering Managers, and cross-functional teams to ensure we're building great products

What we offer

Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents, and reimbursements on vision expenses. In addition, employees receive complimentary access to telehealth services, and a free subscription to Calm
Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance
Total Rewards: Pension scheme with matching up to 1.5% of your contribution, MultiSport Plus card to support your active lifestyle, home office stipend to cover your commuter or work from home expenses, and a four-week paid sabbatical with bonus after five years
Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support

Fulltime

Senior FCR Specialist

Staples Promotional Products

Location:
United States

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

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Job Description:

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