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JLL Logo JLL · Real Estate

Senior Facility Manager

United States, Baltimore · Job Posted February 21, 2026
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Job Description

As a Senior Facility Manager at JLL, you will serve as the strategic leader responsible for overseeing comprehensive facility operations across multiple properties or a major corporate campus. This role demands a forward-thinking professional who can balance operational excellence with innovative facility management solutions while building strong relationships with clients, vendors, and internal teams. You'll drive cost-effective operations, ensure regulatory compliance, and lead sustainability initiatives that align with our clients' evolving workplace needs. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this role, you'll be instrumental in creating environments where businesses and people can thrive. Your expertise will encompass everything from strategic planning and budget management to emergency response coordination and technology integration, ensuring facilities operate seamlessly while supporting organizational objectives and enhancing the user experience.

Job Responsibility

  • Develop and execute comprehensive facility management strategies that optimize building performance, reduce operational costs, and enhance occupant satisfaction
  • Lead cross-functional teams including maintenance staff, security personnel, and vendor partners to deliver exceptional service across all facility operations
  • Manage annual budgets, negotiate vendor contracts, and identify cost-saving opportunities while maintaining high service quality standards
  • Conduct regular facility assessments, coordinate preventive maintenance programs, and oversee capital improvement projects from conception to completion
  • Ensure compliance with local regulations, safety codes, environmental standards, and corporate policies while maintaining detailed documentation and reporting
  • Collaborate with clients and stakeholders to understand evolving workplace requirements and implement innovative solutions that support business continuity
  • Respond to facility emergencies, coordinate crisis management protocols, and maintain business continuity plans to minimize operational disruptions
  • Champion sustainability initiatives, energy efficiency programs, and workplace wellness strategies that align with environmental and corporate social responsibility goals
  • Utilize facility management technology platforms and data analytics to optimize space utilization, track performance metrics, and drive continuous improvement

Requirements

  • Bachelor's degree in Facility Management, Engineering, Business Administration, or related field
  • Minimum 7-10 years of progressive facility management experience with demonstrated leadership responsibilities in commercial real estate environments
  • Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or equivalent industry credentials
  • Proven track record managing complex facility operations including HVAC systems, electrical infrastructure, security systems, and building automation technologies
  • Strong financial acumen with experience managing multi-million dollar budgets, vendor contracts, and capital expenditure programs
  • Comprehensive knowledge of building codes, safety regulations, environmental compliance requirements, and industry best practices
  • Excellent leadership and communication skills with the ability to influence stakeholders at all organizational levels
  • Proficiency in facility management software platforms, project management tools, and Microsoft Office Suite
  • Demonstrated problem-solving abilities and crisis management experience in fast-paced, dynamic environments
  • Candidates must be authorized to work in the United States without sponsorship

Nice to have

  • Master's degree in Facility Management, Real Estate, Engineering, or MBA with relevant concentration
  • 10+ years of senior facility management experience in corporate, healthcare, or mixed-use environments with portfolio management responsibilities
  • Advanced certifications such as LEED AP, Professional Engineer (PE), or specialized training in sustainability and energy management
  • Experience with workplace transformation initiatives, space planning, and change management in evolving work environments
  • Track record of implementing innovative facility technologies including IoT sensors, predictive maintenance systems, and smart building platforms
  • International facility management experience or familiarity with global corporate real estate operations
  • Strong analytical skills with experience in data visualization, performance benchmarking, and continuous improvement methodologies

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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