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This position supports the Facilities Manager in all facilities-related activities onsite while conducting regular site inspections to ensure building standards are maintained and facility conditions support timely issue resolution. You will cover vacant roles temporarily, lead day-to-day vendor management including F&B, cleaning supplies, and office materials while completing yearly contracts and vendor onboarding. This role contributes to JLL's business objectives by acting as main contact point for facilities-related matters onsite, handling client requests professionally, maintaining strong stakeholder relationships, and ensuring implementation of safe workplace practices that enhance client satisfaction and operational excellence.
Job Responsibility:
Support Facilities Manager in all facilities-related activities onsite while conducting regular site inspections to ensure building standards are maintained
Maintain facility condition and support timely resolution of issues while covering vacant roles temporarily and ensuring smooth handover
Lead day-to-day vendor management for F&B, cleaning supplies, and office materials while completing yearly contracts and vendor onboarding
Support procurement and vendor selection processes when required while monitoring and evaluating contractor performance onsite
Assist in creating and managing facility budget while processing invoices and financial documentation promptly and accurately
Act as main contact point for facilities-related matters onsite and handle client requests and ad-hoc issues professionally
Ensure implementation of safe workplace practices and emergency protocols while supporting disaster recovery and business continuity plans
Requirements:
Experience in facilities management and site operations with ability to conduct regular building inspections
Knowledge of vendor management including procurement processes, contract completion, and vendor onboarding procedures
Understanding of facility budgeting and financial documentation processing with invoice management experience
Strong client and stakeholder management skills with ability to handle requests professionally and efficiently
Knowledge of health, safety, and risk management including safe workplace practices and emergency protocols
Understanding of disaster recovery and business continuity plans with incident reporting and escalation processes
Ability to meet KPIs and SLAs while maintaining facility condition and building standards
Nice to have:
Background in F&B, cleaning supplies, and office materials vendor management
Experience with yearly contract management and insurance documentation completion
Knowledge of contractor performance monitoring and evaluation processes
Understanding of after-hours HVAC and lighting coordination procedures
Experience covering multiple facility roles including FC and Receptionist functions
Strong relationship-building skills across all levels of stakeholders and clients
Familiarity with JLL's risk and safety standards and compliance requirements