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Cadogan Tate is recognised as the market leader in Fine Art logistics, with full-service operations across the USA, London and Paris. Our reputation is built on providing exemplary service to collectors, designers, galleries and museums around the world. This service is underpinned by our values which inform the way we look after our clients and employees. As a Senior Export and Import Operator, you will play a key role within the Shipping Team by supporting the development and continuous improvement of the department’s objectives. You will be responsible for managing and administering all export processes — including those related to exhibitions and, when required, coordinating exhibition imports to ensure smooth, compliant, and efficient operations.
Job Responsibility:
To keep up to date on all HMRC, other legislation and company procedures, to complete all necessary documentation and keep all records accurately
To ensure that all practical arrangements for export and import shipments are made
liaising with clients, working with transport, packing and storage departments to this end
To complete Export & import documentation for airfreight, sea freight & exhibition shipments
Ensuring all quotations are made within a timely manner
Ensuring all shipments are invoiced in timely manner
Ensuring all clients are kept informed as to all stages of their shipments and receive all relevant documentation
Where necessary and when requested by client, to oversee other aspects of shipping processes including local / storage / import work
To attend operations meetings
To maintain and update Art Logistics internal shared documents covering all imports
To comply with the requirements within Art Logistics Staff Operations Handbook and Quality Management System
To arrange collections and deliveries with the client in consultation with the transport manager and make practical arrangements directly with our clients to ensure smooth collections and deliveries as required
To arrange packing as required in a suitable manner, supplying the packing room department with full packing sheets and relevant information
Requirements:
In-depth knowledge of international shipping, import/export procedures, and HMRC compliance
Experience with airfreight, sea freight, road transport and exhibition shipments
Strong organisational skills with the ability to manage multiple complex shipments simultaneously
High attention to detail and accuracy in documentation and record management
Strong client communication skills, with the ability to manage expectations and build trust
Proactive problem-solving and decision-making in a fast-paced environment
Ability to collaborate effectively across transport, packing, and storage departments
Skilled in preparing quotations and invoicing in a timely and accurate manner
Competence in maintaining internal logistics records and systems
Commitment to quality standards and continuous process improvement
Professionalism, discretion, and reliability when handling high-value and sensitive artworks
Flexibility to adapt to changing client needs and shipment requirements
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