Senior Expert Fault Management

The Assurance domain is part of Digital Network & OSS, focused on engineering and delivering Fault Management Systems that empower 1st and 2nd level operations to manage networks efficiently. This role is responsible for delivering Fault Management solutions that enhance network monitoring from the Network Operating Centre (NOC), increase automation capabilities, and enable zero-touch operations. The individual will define and deliver technical solutions across OSS platforms, analyse business requirements from internal NOC customers, and manage vendor relationships. They will also define the platform roadmap and contribute to strategic planning.