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We are looking for a Senior Experience Strategist with 6–8+ years’ experience in the Life Sciences industry to join our Accenture Song team in Dublin. This role is for a strategic leader with deep industry knowledge and a strong point of view on experience, engagement, and digital transformation in Life Sciences. You bring creative curiosity, rigorous strategic thinking, and the ability to translate complex data, insights, and constraints into clear, compelling experience strategies that drive measurable business and patient outcomes. You are a trusted partner to senior clients and internal leaders, equally comfortable shaping vision at a macro level and guiding teams through detailed execution. You thrive at the intersection of data, technology, creativity, and human insight, and you play a critical role in defining how experience strategy shows up across large, complex engagements. You are fluent in the omnichannel ecosystem within Life Sciences and understand its regulatory, organisational, and commercial challenges. You lead with clarity and confidence, mentor others, and help grow both client relationships and strategic capability within the agency.
Job Responsibility:
Lead the translation of business objectives, data, and insights into clear experience strategies, platforms, and narratives that drive impact
Own experience strategy across complex engagements, ensuring alignment from early vision through execution and optimisation
Act as a senior strategic partner to clients, confidently leading conversations with senior stakeholders and influencing decision‑making
Guide and collaborate with creative, CX, technology, and delivery teams to ensure strategic intent is realised throughout development and handoff
Define and oversee cross‑channel measurement frameworks, KPIs, and success metrics, using performance analytics to inform optimisation and future strategy
Shape experience and engagement thinking across digital, social, and innovation initiatives within Life Sciences
Play a leading role in pitches, proposals, POVs, and growth initiatives, helping to define the strategic ambition and experience vision
Mentor and support junior strategists, contributing to capability building, ways of working, and strategic excellence across the team
Act as a thought leader within the agency, continually elevating conversations around insight‑led experience, innovation, and measurable value
Stay ahead of market trends, regulatory shifts, and emerging opportunities in health, wellness, and adjacent industries, advocating for new and alternative approaches
Requirements:
6–8+ years’ experience in the Life Sciences industry
strategic leader with deep industry knowledge and a strong point of view on experience, engagement, and digital transformation in Life Sciences
creative curiosity
rigorous strategic thinking
ability to translate complex data, insights, and constraints into clear, compelling experience strategies
fluent in the omnichannel ecosystem within Life Sciences
understanding of regulatory, organisational, and commercial challenges in Life Sciences