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Senior Experience Designer

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Thoughtworks

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.

Job Responsibility:

  • Play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services
  • Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes and design systems
  • Facilitate workshops, develop unique design strategies for products and take part in making strategic decisions at the portfolio level
  • Apply various research methods such as context analysis, moderated interviews, experiments and user tests
  • Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers
  • Ensure that project scope, risks and updates are regularly assessed and communicated
  • Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
  • Extend your expertise to teammates by supporting less-experienced designers when possible
  • Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more.

Requirements:

  • Well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines
  • Comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc.
  • Experienced storyteller able to clearly present research methods and findings to stakeholders
  • Bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team
  • Happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables
  • Understand the importance of stakeholder management and can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way
  • A knack for communicating and defining project roles to your design teammates with the ability to build confidence in others
  • A passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams' understanding of group dynamics and ensuring consistency in the quality of design
  • Portfolio link that showcases expertise in Digital products - Web and Mobile
  • Enterprise / SaaS Experience in your field is essential.
What we offer:
  • Flexible benefits budget (restaurants/public transport/nursery/health insurance)
  • Learning budget
  • 2 days extra days off per year for learning
  • Unlimited Business Udemy access to learn
  • Free online classes for English, Spanish, Catalan
  • Mental well-being support via ifeel app
  • Work from home budget
  • Team outing budget
  • Travel insurance for business trips
  • Work in an international, diverse and inclusive environment.

Additional Information:

Job Posted:
January 12, 2026

Employment Type:
Fulltime
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