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We are seeking an Order to Cash Analyst to join our Pune-based Shared Services Centre. This role is pivotal in managing end-to-end Order to Cash (OTC) processes, including invoice creation for B2B customers, master data accuracy, debt collection, and payment reconciliation. The individual will contribute to reducing Days Sales Outstanding, enhancing customer experience, and ensuring compliance with audit and policy requirements.
Job Responsibility
Process and create invoices for B2B customers within agreed turnaround times
Maintain accurate master data to support debt collection and payment reconciliation
Deliver daily reports including cash position, invoicing volumes, ageing trial balances, and AR month-end reports
Liaise with internal teams such as Treasury, AP, and local market leadership
Support audit requirements and compile analytical reports with corrective action proposals
Engage in continuous improvement through automation and lean techniques
Adhere to SOX controls, AR policy, and organisational KPIs
Collaborate across departments to share and implement best practices
Requirements
B.Com, Master’s in Finance, or Diploma in Finance
strong accounting knowledge and understanding of the full OTC cycle
experienced in ERP systems (preferably Oracle and SAP) and Microsoft Office
skilled in reconciliation, reporting, and analytical problem-solving
effective communicator with strong stakeholder engagement capabilities
understands telecom industry dynamics and B2B customer behaviour
demonstrates a proactive, customer-obsessed, and results-driven mindset
adapts well to change and contributes to process improvements
What we offer
Opportunity to work in a global shared services environment
Exposure to cross-functional teams and leadership across markets
Involvement in transformation programmes and process optimisation
Experience in managing high-impact financial operations and reporting
A collaborative culture that values innovation and continuous improvement