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Under limited direction, provide administrative support to the UK and EMEA Co-Head of DCM and other senior bankers within Financing. Duties are complex and highly confidential in nature requiring a great use of discretion. The role will include extensive client interaction and liaison at CEO / Chairman level as well as regular contact and communication with high-level management both within Citi and externally.
Job Responsibility:
Complex calendar management using own initiative and exercising own judgement
Compose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager's attention
Monitor and ensure implementation of company policy
Coordinate all aspects of executive level manager appointments, meetings, receptions and conference/video calls
Assist with creation/modification of presentations, spreadsheets and other various documents
Collation and preparation of expense receipts and supporting documentation for Mumbai team processing
Coordinate travel arrangements, understanding executive's travel preferences and needs, using initiative in managing itinerary times and costings
Arrangement of Visas where required
Create and maintain correspondence and record files
Assist and fill in for other support staff
Train, coach or guide other administrative staff where required
Assist with any other ad hoc reports and special projects as required
Run and review weekly and monthly client tracking reports on internal reporting systems ensuring deadlines are met
Assist in organising group morale events and franchise parties
Assist with Client events and roadshows where required
Enter and manage client meetings via internal CRM application
Appropriately assess risk when business decisions are made
May prepare and review materials and correspondence for meetings
Prepares, reconciles and tracks expense reports
Requirements:
Proven experience of operating all office equipment and ability to train others in use of the same
Substantial experience of operating in a similar role in a professional services environment, ideally within IB
Proven experience of adapting to changing circumstances, responding to varying business needs and priorities
Demonstrable experience of working effectively in a high-pressure and challenging environment
Highly proficient in MS Office applications, including use of Outlook as a business tool
Strong IT skills
experience of internal Citigroup applications an advantage
Strong interpersonal and organizational skills
Consistently demonstrates clear and concise written and verbal communications skills
Attention to detail
Ability to multitask effectively and efficiently and meet all expected deadlines
Ability to take unexpected eventualities in their stride, and to cope well under pressure
Self-motivated and detail oriented
Excellent organisational skills, with strong background in managing multiple priorities
Significant experience at senior level within a corporate environment, ideally within IB
Degree level qualification an advantage
Professional secretarial qualifications advantageous
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