Senior Executive Assistant Job at Mastercard (Waterloo)

Senior Executive Assistant

Mastercard

Location:
Belgium , Waterloo

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Senior Executive Assistant to the President of Europe provides high‑impact, trusted partnership to a senior executive with a broad, complex regional remit. This role goes well beyond traditional administrative support: it requires strong judgment, business acumen, discretion, and the ability to operate confidently across cultures, functions, and senior leadership forums. Working closely with the Chief of Staff, the Executive Assistant acts as an extension of the President, ensuring time, priorities, and communications are managed with precision, and that the Europe leadership agenda runs smoothly and effectively.

Job Responsibility:

Serve as the primary administrative point of contact for the President of Europe, managing a highly complex and dynamic calendar across multiple time zones
Anticipate needs, proactively manage priorities, and exercise sound judgment on scheduling, stakeholder access, and time allocation
Support preparation for key governance forums (e.g., leadership meetings, steercos, QBRs, external engagements), including coordination of materials and follow-ups in partnership with Chiefs of Staff and leadership teams
Handle sensitive and confidential matters with the highest level of discretion and professionalism
Act as an administrative liaison between the President and senior internal and external stakeholders across Europe and global functions
Manage correspondence, briefings, presentations, and meeting materials on behalf of the President
Ensure effective communication flow, tracking actions and decisions and following up to drive closure
Coordinate complex international travel, logistics, and expense management in line with company policies
Support compliance-related processes, including NDAs, contracts, and other governance requirements, in alignment with Legal, Compliance, and Corporate Security guidelines
Support the Europe leadership team rhythm (LT meetings, offsites, engagement activities)
Act as a culture carrier, reinforcing company values and supporting inclusion, recognition, and employee engagement initiatives
Collaborate closely with the broader Executive Assistant community to share best practices and ensure continuity of support

Requirements:

Extensive experience as an Executive Assistant supporting senior executives (President, EVP, or equivalent) in a complex, matrixed organization
Proven ability to operate with confidence and credibility at the most senior levels
Strong business judgment, problem-solving skills, and ability to manage ambiguity and competing priorities
Demonstrated experience handling confidential and sensitive information with maturity and discretion
Exceptional organizational and time-management skills
ability to 'calendar engineer' effectively
Strong written and verbal communication skills in English
comfortable preparing executive-level materials
High level of digital fluency (Microsoft 365, collaboration tools, virtual meeting platforms, AI)
Culturally aware and comfortable working across geographies, time zones, and diverse leadership styles
Proactive, resilient, and calm under pressure
able to anticipate issues and act decisively
Warm and friendly, even during busy periods

Additional Information:

Job Posted:
May 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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