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Senior Executive Assistant to the CEO

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States, San Francisco

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

147000.00 - 246000.00 USD / Year

Job Description:

PagerDuty is seeking a Senior Executive Assistant to support the CEO and Chairperson. Reporting directly to the CEO, the Executive Assistant will serve as a partner and trusted advisor, working closely with the Chief of Staff in the Office of the CEO. The role involves managing correspondence with confidentiality, conducting research, serving as the CEO's gatekeeper, leading complex projects, quarterly board meetings, annual leadership kickoff, coordinating meetings, and managing intricate travel logistics.

Job Responsibility:

  • Manage complex schedule so that the CEO's time is allocated accordingly to the highest priorities
  • Partner with the Chief of Staff to assess priorities
  • Manage Board of Directors and Committee Meetings
  • Partner with Principal, Executive Initiatives regarding all customer/partner meetings
  • Enter all customer meetings into Salesforce
  • Serve as the primary point person managing the CEO's complex and ever-changing schedule
  • Review, prioritize and triage the CEO's emails
  • Receive and handle inquiries and requests in a timely manner
  • Act as an ambassador to the Office of the CEO and a mentor to the EA team
  • Oversee the company's EA team
  • Arrange all logistics for the CEO's travel
  • Manage executive team virtual and in person meetings and offsites

Requirements:

  • Minimum 7(+) years of Executive support
  • Direct CEO support experience in a fast-paced corporate tech environment
  • 4+ years directly supporting a CEO
  • Experience leading other administrative professionals
  • Experience cultivating a strong culture amongst an administrative community
  • Excellent interpersonal and customer service skills
  • Superior organizational, multi-tasking, and time management skills
  • Strong attention to detail
  • Ability to create repeatable processes and scalable systems
  • Strong critical thinking, problem-solving and researching skills
  • Excellent presentation, written and verbal communication skills
  • Professional demeanor and representation of the CEO
  • Flexibility to handle requests outside standard business hours
  • Tech-savvy with AI-first mindset
  • Advanced knowledge in G Suite, Slack, Excel, Zoom, generative AI tools like ChatGPT, Claude, Abacus

Nice to have:

Bachelor's degree preferred

What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
  • Assigned parking space at office location

Additional Information:

Job Posted:
October 21, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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