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Vodafone Logo Vodafone · Finance

Senior Executive - Ar Collections Specialist

India, Pune Employment contract · Job Posted April 23, 2026
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Job Description

We are seeking an individual to support end-to-end Credit to Collections (CTC) activities within the Order to Cash process. This role focuses on outbound customer engagement, reconciliation, reporting, and timely resolution of outstanding balances to improve cash flow and reduce revenue leakage. The position plays a key role in supporting local markets, meeting audit requirements, and collaborating with internal stakeholders across finance functions.

Job Responsibility

  • Conduct outbound calls and follow-ups with customers regarding outstanding balances
  • Support reduction of Days Sales Outstanding (DSO) by ensuring timely collections
  • Document customer interactions and update account information accurately in ERP systems
  • Perform daily receipt clearing, invoicing checks, and cash application activities
  • Prepare and analyse reports including debtor ageing, AR balances, and month-end AR reports
  • Resolve customer queries by coordinating with internal teams such as AP, Treasury, and Payment teams
  • Ensure adherence to audit, SOX, and AR policy requirements
  • Identify opportunities for process improvements through automation and Lean practices
  • Support local markets and shared service teams to meet agreed timelines and KPIs

Requirements

  • Foundational understanding of the Order to Cash and Accounts Receivable processes
  • Knowledge of basic accounting principles and journal entries
  • Confident in verbal and written communication with internal and external stakeholders
  • Strong analytical and problem-solving capabilities
  • Organised, detail-oriented, and able to manage multiple priorities independently
  • Experience with ERP systems such as Oracle or SAP and Microsoft Office tools is preferred
  • Understanding of the telecom industry and B2B customer environments is advantageous

Nice to have

  • Experience with ERP systems such as Oracle or SAP and Microsoft Office tools
  • Understanding of the telecom industry and B2B customer environments

What we offer

  • Exposure to global finance operations within a large shared services environment
  • Opportunities to collaborate with diverse stakeholders across markets and functions
  • A structured environment to build expertise in collections, reporting, and compliance
  • Experience working with industry-standard ERP systems and financial controls
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