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Senior Examiner, Personal Umbrella Claims

United States, Lakeland 65600.00 - 129150.00 USD / Year · Job Posted February 21, 2026
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Job Description

This is an exciting opportunity to join our reimagined and growing Personal Umbrella Claims Team. As a Senior Examiner, Personal Umbrella Claims, you will evaluate and manage excess personal liability (auto, premises, personal injury, and other personal liability) claims. We are looking for claims professionals who can thrive in a fast-paced environment, are eager to develop as a claim examiner and play a critical role in investigating, evaluating and resolving excess claims. The ideal candidate would have 5+ years personal umbrella experience and be capable of working independently as well as collaboratively.

Job Responsibility

  • Evaluate and manage excess personal liability (auto, premises, personal injury, and other personal liability) claims
  • Investigate, evaluate and resolve excess claims
  • Play a critical role in ensuring fair and efficient claims resolution for our insureds

Requirements

  • Minimum of 5 years of Personal Umbrella Insurance – insurance that provides an additional layer of coverage beyond what is offered by standard homeowner, auto and other insurance
  • Experience conducting thorough investigations, including obtaining statements and analyzing relevant documents, for Personal Umbrella claims
  • 3-5 years’ experience supporting a variety of claims including auto, homeowner, casualty, defamation, etc.
  • Managed claims that were attorney retained, high severity/complex exposure claims
  • Experience managing a range of liability scenarios, from straightforward to complex, such as dog bites, slip/falls, and general liability preferred within a TPA or insurance carrier setting
  • Strong technical expertise in insurance policies, coverage analysis, and litigation management. Knowledge of statutory requirements for claims handling across multiple states preferred
  • Excellent communication skills-both written and verbal-able to communicate effectively with internal and external customers
  • Proven investigative skills to assess claims, determine liability, and mitigate risk
  • Strong negotiation and conflict resolution skills
  • Current Adjuster License or ability to obtain one within 30 days of employment
  • Familiarity with Department of Insurance guidelines and compliance requirements
  • Proficiency with Microsoft Office Suite and claims management software
  • Willingness to travel occasionally for business purposes

What we offer

  • Licensing and continuing education support at no cost
  • Leadership development programs and hundreds of eLearning courses
  • Access to GEICO Strive Program, providing associates with tuition assistance
  • Comprehensive healthcare and well-being support available on Day 1
  • 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings
  • Sign-On Bonuses: $1,500 for active Property and Casualty or personal lines insurance license holders
  • Performance-based bonuses and merit increases
  • Workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

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