This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At Capsticks, we care about doing the right thing, communicating clearly and working together well. This role is a chance to join a supportive team and help deliver thoughtful, well-run events that strengthen relationships, support business development and reflect who we are as a firm.
Job Responsibility
Lead the planning and delivery of client and internal events across in-person, virtual and hybrid formats, including conferences, seminars, webinars, roundtables, hospitality and networking events
Support the Events Manager on larger programmes and take ownership of key strategic events
Work closely with stakeholders across the firm to understand what they want to achieve, shape event plans and make sure activity supports wider BD and marketing priorities
Manage budgets, suppliers and venue logistics to deliver high-quality events on time and within budget
Coordinate event follow-up, capture feedback and communicate actions and outcomes clearly to relevant stakeholders
Maintain event records, audience lists and reporting data within CRM and related systems
Use CRM, email marketing and digital channels to manage invitations, registrations, attendee communications and event promotion
Oversee event logistics, registration processes and attendee experience to make sure events run smoothly on the day
Lead the delivery of key flagship programmes, including the Capsticks Housing Diploma, with support from the Business Development Manager
Keep up to date with developments in the events industry, including event technology, digital engagement and AI-enabled tools, and identify opportunities to improve efficiency, attendee experience and reporting
Requirements
Strong experience of end-to-end event management across in-person, virtual and hybrid formats
Experience managing multiple events and competing priorities in a fast-paced professional services environment
Confidence using Microsoft 365 and event-related technology, including CRM, webinar platforms, email marketing tools and reporting systems
Confidence managing virtual and hybrid event delivery including webinars
Strong stakeholder management skills, with the ability to build credibility and work effectively with senior colleagues
Excellent written and verbal communication skills, with the ability to engage professionally with internal and external audiences at all levels
Strong time-management skills, with the ability to prioritise, stay calm under pressure and respond well to last-minute changes
Excellent attention to detail, sound judgement and strong problem-solving skills
A proactive approach to improving processes, systems and ways of working, including the effective use of technology and AI-enabled tools where appropriate
Self-motivated and comfortable working independently, while contributing positively to a collaborative team
Proactive, thoughtful and open to new ideas, technologies and ways of working
Committed to creating a positive experience for colleagues, clients and attendees
Flexible and willing to get involved with a range of events and campaigns when needed
Willing to travel in the UK, work outside office hours and occasionally stay overnight at events
Interested in building a strong understanding of Capsticks’ sectors and the services the firm provides