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14forty Logo 14forty · Hospitality and Tourism

Senior Events Coordinator

United Kingdom, London Employment contract 41000.00 GBP / Year · Job Posted March 25, 2026
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Job Description

We are looking for a Senior Events Coordinator to lead a team of 3, 1 Guest Services Ambassador and 2 Meetings & Events Assistants. We pride ourselves on creating an environment that feels less like a workplace and more like a support system. We provide the guidance and tools you need to shine, and in return, you bring your passion for service. We are a group that looks out for one another and believe in instructing and guiding, ensuring everyone has the confidence to grow. The Senior Event Coordinator will deliver exceptional customer service to both internal and external clients, ensuring memorable experiences that reflect the Salesforce brand. This role requires attentiveness, professionalism, and a proactive approach to consistently exceed expectations. Reporting to the Hospitality & Events Associate Manager, the coordinator will ensure events align with guest needs while striving for excellence.

Job Responsibility

  • Lead event enquiries and delivery as main point of contact
  • Manage end-to-end logistics, budgets, quotes and invoicing
  • Coordinate suppliers and teams to ensure seamless events
  • Track records and use feedback to improve delivery
  • Support team rotas, training, recruitment and performance
  • Maintain SOPs and contribute to planning meetings
  • Build strong stakeholder and client relationships

Requirements

  • 3–5 years’ experience in hospitality/events across operations and administration
  • Strong customer service background, ideally within a 5-star environment
  • Highly organised, detail-focused and able to prioritise in a fast-paced setting
  • Confident communicator with excellent interpersonal and presentation skills
  • Proactive, solutions-driven and committed to delivering exceptional guest experiences
  • Collaborative team player with the ability to lead, motivate and support others
  • Flexible, professional and adaptable with a high standard of delivery
  • Good understanding of health & safety and compliance standards
  • IT proficient (G Suite or similar)

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for peers
  • One paid day off annually to support a cause
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