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Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. Senior Event Producer | The Mallory, NYC. Property and Role Overview: The Mallory is Convene Hospitality Group’s premier event destination housed within the historic Terminal Warehouse in the heart of West Chelsea, New York. Once a bustling 19th-century integrated freight hub, this New York icon has been meticulously reimagined as a dynamic, 50,000-square-foot venue across three floors for bespoke events and celebrations. The Mallory blends its industrial legacy featuring exposed brick, arched windows, timber beams, and soaring ceilings with state-of-the-art technology and flexible design. As an independently branded venue by Convene Hospitality Group, The Mallory serves as West Chelsea's newest stage for hosting everything from large-scale galas, fashion shows, and product launches to intimate social affairs and weddings welcoming up to 550 guests. We are building a team to deliver a personalized, high-touch hospitality experience for every client. Discover more at https://www.themallorynyc.com. CHG is looking to bring on this new opening’s Senior Event Producer who will be the primary point of contact for clients planning large-scale, high-profile events at The Mallory. This role leads the full planning and logistics lifecycle; acting as a strategic partner to clients while coordinating seamlessly with internal teams, external vendors, and direct reports. The Senior Event Producer ensures every element of the program is delivered flawlessly, reflecting our premium standards and creating an elevated client and guest experience. This position serves as the key liaison between clients and internal departments, providing hands-on leadership to drive successful programs. The ideal candidate thrives on problem-solving, building cross-functional relationships, and mentoring a team to consistently deliver exceptional results.
Job Responsibility:
Partner with Sales to support the contracting and client onboarding process
Host client kick-off calls, discovery meetings, and pre-production milestones
Lead discovery and planning sessions, developing timelines, run-of-show documents, and converting client documentation into venue-standard files
Provide strategic and consultative guidance to clients
Maximize revenue opportunities by identifying appropriate upsells and integrating strategic partners
Lead, coach, and develop Event Coordinators and Event Producer
Serve as a point of escalation and mentorship for your team
Help create SOPs for events with stakeholders
Guide clients through all stages of the NYC permit process
Coordinate with Convene’s preferred catering partner to finalize inventory needs and service timing
Oversee vendor management and logistics
Oversee event design and logistics including floorplans/diagrams, guest flow, branding, and signage
Host and guide client walkthroughs
Serve as the primary liaison between the client and Convene’s internal teams as well as external partners
Develop and maintain accurate event data in the CRM system
Surface and escalate key information to internal teams and external partners
Provide clear, transparent financial management—quoting, change orders, vendor costs, monitoring budgets/spend, and reconciliation
Lead onsite execution, acting as the client’s advocate and Convene’s representative
Direct and support on-site Event Coordinators
Conduct post-event debriefs with both clients and internal teams
Requirements:
6–8+ years in event planning/production with significant exposure to large-scale corporate or experiential events
Proven success as a client-facing lead with strong relationship management skills
demonstrated ability to anticipate client needs, offer proactive solutions, and drive achievement of KPIs
Experience managing and developing event staff (Event Coordinators, Event Producers, or equivalent), setting priorities, allocating resources, providing feedback, and fostering a collaborative, high-performance culture
Prior experience managing programs involving multiple vendors and cross-functional teams, supported by an established network of trusted event vendors and partners
Proven ability to manage relationships with outside catering partners to ensure seamless service and guest experience
Baseline understanding of event AV production (power, rigging, lighting, sound) and familiarity with AV/production workflows
able to collaborate effectively with technical teams and interpret CAD/technical diagrams (hands-on operation not required)
Experience with CRM/event systems (Salesforce) and diagramming tools (Social Tables, AllSeated
CAD a plus)
Strong business sense, financial literacy, and ability to manage complex budgets
Exceptional communication skills - verbal, written, and presentation
able to distill and share program details across stakeholders with clarity and precision
Ability to stay adaptable, problem-solve under pressure, and maintain a professional presence in high-stakes environments
What we offer:
Day-one health coverage for you and your family
24/7 virtual care
Emotional well-being support
Fertility & family planning benefits
Generous PTO
Your birthday off
Paid parental leave
Year-end holiday closure
401K with company match
Support for education, courses, and certifications