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At Rocket Food, we don't just cater events – we create extraordinary experiences. From iconic venues and luxury brand launches to spectacular dinners and unforgettable celebrations, we're renowned for delivering some of London's most exciting and high-profile events. We're looking for an experienced and driven Senior Event Operations Manager to join our award-winning team. This is a fantastic opportunity for a passionate hospitality professional who thrives in a fast-paced environment, loves leading people, and takes pride in delivering exceptional service at the very highest level. Working closely with our Sales, Events and Operations teams, you'll play a key role in bringing ambitious event concepts to life, ensuring flawless execution from planning through to delivery.
Job Responsibility
Leading the operational planning and delivery of a diverse portfolio of premium events across London
Taking ownership of both Front of House and Back of House operations to ensure every event reflects Rocket's exceptional standards
Producing detailed event plans and communicating key operational information across multiple teams
Briefing, motivating and leading teams of all sizes on-site
Managing service flow and overseeing large-scale dinners and events for up to 500+ guests
Attending client meetings, site visits and tastings, providing operational expertise and solutions
Managing supplier relationships and equipment requirements to ensure seamless event delivery
Ensuring all RAMS, Health & Safety and compliance documentation is completed accurately
Building strong partnerships with key venues and clients, becoming a trusted operational contact
Supporting the recruitment, training and development of our talented event teams
Contributing to projects that improve efficiency, profitability and the overall guest experience
Requirements
Proven experience in a senior event operations role within hospitality, catering or events
A confident and inspiring leader who enjoys developing and motivating teams
Exceptional organisational skills and attention to detail
Experience delivering high-volume, premium events in fast-paced environments
Excellent communication skills and a polished client-facing approach
Strong knowledge of Health & Safety and event compliance requirements
A proactive mindset with the ability to think on your feet and solve problems under pressure
Passion for hospitality and a commitment to delivering memorable experiences
What we offer
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families