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Senior Event Operations Manager

United Kingdom, London Employment contract 40000.00 - 45000.00 GBP / Year · Job Posted June 14, 2026
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Job Description

At Rocket Food, we don't just cater events – we create extraordinary experiences. From iconic venues and luxury brand launches to spectacular dinners and unforgettable celebrations, we're renowned for delivering some of London's most exciting and high-profile events. We're looking for an experienced and driven Senior Event Operations Manager to join our award-winning team. This is a fantastic opportunity for a passionate hospitality professional who thrives in a fast-paced environment, loves leading people, and takes pride in delivering exceptional service at the very highest level. Working closely with our Sales, Events and Operations teams, you'll play a key role in bringing ambitious event concepts to life, ensuring flawless execution from planning through to delivery.

Job Responsibility

  • Leading the operational planning and delivery of a diverse portfolio of premium events across London
  • Taking ownership of both Front of House and Back of House operations to ensure every event reflects Rocket's exceptional standards
  • Producing detailed event plans and communicating key operational information across multiple teams
  • Briefing, motivating and leading teams of all sizes on-site
  • Managing service flow and overseeing large-scale dinners and events for up to 500+ guests
  • Attending client meetings, site visits and tastings, providing operational expertise and solutions
  • Managing supplier relationships and equipment requirements to ensure seamless event delivery
  • Ensuring all RAMS, Health & Safety and compliance documentation is completed accurately
  • Building strong partnerships with key venues and clients, becoming a trusted operational contact
  • Supporting the recruitment, training and development of our talented event teams
  • Contributing to projects that improve efficiency, profitability and the overall guest experience

Requirements

  • Proven experience in a senior event operations role within hospitality, catering or events
  • A confident and inspiring leader who enjoys developing and motivating teams
  • Exceptional organisational skills and attention to detail
  • Experience delivering high-volume, premium events in fast-paced environments
  • Excellent communication skills and a polished client-facing approach
  • Strong knowledge of Health & Safety and event compliance requirements
  • A proactive mindset with the ability to think on your feet and solve problems under pressure
  • Passion for hospitality and a commitment to delivering memorable experiences

What we offer

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

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