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Senior Event Operations Manager - EMEA

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TM Forum

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Senior Operations Manager is responsible for overseeing the operational aspects of event planning and execution, ensuring that events are delivered efficiently, within budget, and to the highest standards. This role requires strong organizational skills, extensive event management experience, and the ability to co-ordinate operations staff and various stakeholders.

Job Responsibility:

  • Collaborate with the Senior Director, Events Delivery to develop and implement operational plans for events in Europe
  • Coordinate logistical aspects of events, including venue selection and management, setup, transportation, accommodation, floorplan, feature builds, AV, signage schedule
  • Venue related tasks such as F&B, booths, meeting rooms, merchandise, build and break schedule, shipping, floor manager management, exhibitor manual deadlines, waste, security
  • Develop detailed event schedules and timelines, ensuring all deadlines are met
  • Lead, mentor, and manage the Operations Manager, providing clear direction and support
  • Conduct regular team meetings to review event plans, address issues, and ensure alignment with overall event goals
  • Foster a positive and collaborative team environment that encourages professional growth and development
  • Identify, negotiate, and manage relationships with vendors and suppliers to secure the best possible arrangements for each event
  • Ensure all contractual obligations are met and manage any issues or discrepancies that arise
  • Monitor vendor performance and conduct post-event evaluations to maintain high standards of service
  • Develop and manage event budgets, ensuring all expenses are tracked and within allocated funds
  • Provide regular financial reports and updates to the Senior Director, Event Delivery and senior management
  • Identify cost-saving opportunities and implement strategies to maximize budget efficiency
  • Identify potential risks and develop contingency plans to mitigate them
  • Ensure all events comply with relevant laws, regulations, and industry standards
  • Conduct thorough site inspections and risk assessments for each event location
  • Serve as the primary point of contact for internal and external stakeholders regarding event operations
  • Maintain clear and consistent communication with all parties to ensure seamless event execution
  • Provide regular updates to the Senior Director, Event Delivery and senior management on event progress and any operational challenges
  • Oversee the setup, execution, and teardown of events, ensuring all operational aspects run smoothly
  • Address any issues or emergencies that arise during events, making quick and effective decisions to resolve them
  • Conduct post-event evaluations to identify areas for improvement and implement changes for future events

Requirements:

  • Bachelor's degree in Event Management, Hospitality, Business Administration, or a related field
  • Minimum of 7 years of experience in Event Operations Management
  • Strong organizational and multitasking abilities
  • Excellent leadership and team management skills
  • Outstanding communication and interpersonal skills
  • Proven ability to manage large-scale events and complex logistics
  • Financial acumen and experience managing event budgets
  • Proficiency in event management software and Microsoft Office Suite
  • Ability to work under pressure and meet tight deadlines

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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