Senior Event Manager Job at Marriott Bonvoy (Miami)

Senior Event Manager

Marriott Bonvoy

Location:
United States , Miami

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Event Manager prepares all event documentation and coordinates with Sales, property departments and clients to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events and ensures a seamless turnover from sales to service back to sales. The Senior Event Manager recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. He/she supports and acts on behalf of the Senior Director of Catering and Event in his/her absence. The Senior Event Manager serves as the event planners primary contact (following turnover) on property and is responsible for his/her experience.

Job Responsibility:

Build and maintain close relationships with meeting and event planners, the Sales team, and all operating departments/resort management
Lead pre-event and post-event meetings for assigned groups
Identify operational challenges associated with his/her group and work with the property staff and client to solve these challenges and/or develop alternative solutions
Manage client budgets to maximize revenue and meet client needs
Manage group room blocks and meeting space for assigned groups
Up-sell products and services throughout the event process
Participate in client site inspections and assist with the sales process when necessary
Act as a liaison between field sales person and client throughout the event process (pre-event, event, and post-event)
Forecast group sleeping rooms and event revenue (catering and audio-visual) for his/her groups
Review billing and payments with clients
Work closely with Accounting on pre/post event billing arrangements
Follow up with customer post-event
Greet customer during the event phase and hand-off to the Event Operations team for the execution details
Review comment cards and guest satisfaction results with associates
Coordinate and communicate verbally and in writing with client (internal and external) regarding event details
Maintain efficient use of function space and accurate function types in CI-TY
Maintain accurate housing/guest room pick-up information in CI-TY
Responsible for detailing all food, beverage, set-up, décor, entertainment, optional activities (on/off-site and), transportation, and other details related to files assigned
Communicate in writing (Event Orders, Event Resumes, e-mails) and verbally with all operating departments to ensure the highest quality of execution at all times
Complete and ensure that all Event Orders, Event Resumes, and other paperwork, are accurate and distributed on a timely basis per established schedules
Attend all intra/inter-departmental meetings as assigned
Assist with potential clients (site-inspections/FAMs) as required
Assist the Senior Director of Catering & Events and Banquet Operations with budgets and forecasts
Inspect function space for physical appearance/maintenance needs and communicates with appropriate point of contact
Perform any other reasonable duties as required by management

Requirements:

Professional demeanor appropriate for a luxury environment
3-5 years experience in event management at a luxury property preferred
Knowledge of CI-TY preferred
Proven organizational, interpersonal and communication skills
Possess sound strategic and tactical decision making skills
Knowledge of catering and events market
Knowledge of diverse events i.e. bar mitzvahs, corporate events, reunions, golf tournaments
Proven ability to handle complex group and social events
Ability to communicate in the English language
Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks
Ability to work with and understand financial information and data and basic arithmetic functions
Physically fit in order to lift, pull and push items up to 50 pounds
Requires standing/walking/reaching and bending throughout shift

Nice to have:

Second language is a plus
4-year university degree preferred or equivalent experience in luxury hotels/resorts

Additional Information:

Job Posted:
May 16, 2026

Expiration:
June 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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