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Senior ERP Solutions Consultant

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Zip

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Location:
Australia , Sydney

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re looking for a Senior Solutions Consultant with Finance / Procurement System experience (Microsoft D365, Tech1, Dynamix AX, Oracle, Netsuite, SAP s4 Hana, Ariba, etc.) to lead onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands on and influence our product roadmap. As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.

Job Responsibility:

  • Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
  • Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch
  • Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
  • Proactive project management across many customers, to manage requirements and tasks across onboardings
  • Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
  • Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
  • Continuously improve the post-sales processes to help our customers accelerate the time to value

Requirements:

  • 5+ years of experience working as a functional advisor implementing or administering a finance procurement tools
  • Prior experience with the implementation or administration of a procurement tool / ERP (Microsoft D365, Tech1, Dynamix AX, Oracle, Netsuite, SAP s4 Hana, Ariba, etc.)
  • Fantastic communication and documentation skills
  • Extreme attention to detail and pride yourself in being incredibly proactive
  • Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel
  • You’re able to push back and still make people happy
  • Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
What we offer:
  • Start-up equity
  • Team building events
  • Flexible PTO
  • Apple equipment plus home office budget

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
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