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At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. The Senior Epic Analyst – Beacon/Willow is primarily responsible for protocol and medication build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements.
Job Responsibility:
Lead protocol builds in Epic Beacon, including treatment plans, orders, and clinical workflows
Support medication builds and other pharmacy workflows
Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows
Configure, maintain, and support Epic Beacon workflows
Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality
Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed
Develop and maintain documentation, including workflow diagrams, build guides, and support materials
Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes
Support ongoing training and education for clinical staff related to Beacon functionality
Participate in system upgrades, go-live activities, and optimization projects
Provide tier-two support and serve as a subject matter expert for Beacon users
Requirements:
Bachelor’s degree or equivalent experience in healthcare, IT, or related field
5 years of experience directly involved in Epic application support performing builds in the targeted application(s)
Demonstrated experience with protocol and medication management/build in oncology or complex clinical workflows
Strong problem-solving, analytical, and communication skills
Ability to collaborate effectively with clinical, operational, and IT teams
Understanding of Willow medication build or prior Willow experience
Epic Beacon and Willow certifications – Required
Nice to have:
Experience working in a hospital or academic medical center environment
Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support
Experience with Epic upgrades, testing, and optimization projects
What we offer:
Flexible schedules
Affordable health, vision and dental insurance
Child care and student loan subsidies
Generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement