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Senior Epic Analyst (Beacon/Willow)

United States, Boston 99153.60 - 158631.20 USD / Year · Job Posted January 26, 2026
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Job Description

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. The Senior Epic Analyst – Beacon/Willow is primarily responsible for protocol and medication build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements.

Job Responsibility

  • Lead protocol builds in Epic Beacon, including treatment plans, orders, and clinical workflows
  • Support medication builds and other pharmacy workflows
  • Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows
  • Configure, maintain, and support Epic Beacon workflows
  • Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality
  • Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed
  • Develop and maintain documentation, including workflow diagrams, build guides, and support materials
  • Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes
  • Support ongoing training and education for clinical staff related to Beacon functionality
  • Participate in system upgrades, go-live activities, and optimization projects
  • Provide tier-two support and serve as a subject matter expert for Beacon users

Requirements

  • Bachelor’s degree or equivalent experience in healthcare, IT, or related field
  • 5 years of experience directly involved in Epic application support performing builds in the targeted application(s)
  • Demonstrated experience with protocol and medication management/build in oncology or complex clinical workflows
  • Strong problem-solving, analytical, and communication skills
  • Ability to collaborate effectively with clinical, operational, and IT teams
  • Understanding of Willow medication build or prior Willow experience
  • Epic Beacon and Willow certifications – Required

Nice to have

  • Experience working in a hospital or academic medical center environment
  • Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support
  • Experience with Epic upgrades, testing, and optimization projects

What we offer

  • Flexible schedules
  • Affordable health, vision and dental insurance
  • Child care and student loan subsidies
  • Generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • Cell phone plan discounts
  • Discounted rates on T-passes

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