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As a Senior Enterprise Systems Engineer you will lead various projects, own a variety of technology solutions, and manage and improve the systems and tools that our employees use daily. This role will require a mix of software engineering and systems engineering skills, as you will select, build, and operate the applications and services that enable our employee productivity. Our Workplace Platforms team supports a broad range of SaaS services, including many of the tools our employees use daily. Some of these include Google Workspace, Slack, Atlassian, AI productivity tools, MDM platforms and a variety of other solutions.
Job Responsibility:
Design and implement modern workplace technology solutions that meet the specific needs of our employees, enhancing their productivity and collaboration
Define and lead large-scale projects related to employee productivity
Be a relentless advocate for automation. Continuously hunt for opportunities to eliminate manual work through tool building and process automation
Break down large pieces of work, guide design and technical / implementation choices and influence the roadmap within your team
Build relationships with other engineering teams and internal stakeholders and identify collaboration opportunities
Maintain and operate robust and reliable technology services and develop and maintain business continuity plans to ensure seamless operations during disruptions
Participate in developing and refining operational metrics, enhancing systems for monitoring service health and performance
Develop and maintain deep technical expertise in specific areas relevant to workplace technology (e.g., collaboration/productivity technology, security, identity etc)
Provide expert guidance and troubleshooting for complex technical issues related to supported platforms
Requirements:
Expert level experience supporting cloud based and SaaS applications, including Google Workspace, Slack, Atlassian products etc
Strong experience with public cloud providers (AWS, GCP, Azure)
In-depth knowledge of various IT systems including email, document storage, networking, identity, device management, VDI
Expert level knowledge of and the ability to perform advanced troubleshooting on browser based applications
Experience writing web-based applications or automating tasks in any language, and an interest in learning (Go, Python, Node/JavaScript, TypeScript, React)
In-depth knowledge of best practices around data security and identity management
Strong documentation skills with an eagerness to teach others
Nice to have:
Knowledge of the Google Workspace Developer tools including Apps Script and Google Workspace APIs
An interest in GenAI tools that can increase employee productivity
What we offer:
Healthcare
well-being
parental leave
pensions
generous annual leave allowances
time off to support a charitable cause of your choice
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
Life assurance
Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
Excellent kit to enable working from home and a parent-friendly working culture
Access to free mortgage advice
Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions